Water and Wastewater Services



Learn how to prevent backflow in our drinking water system

Basement Flooding and Preventative Plumbing

Learn about our Residential Inflow and Infiltration Subsidy Program 

Drinking Water Quality

Learn more about Greater Sudbury's drinking water

Drinking Water Quality Management System

The City of Greater Sudbury is committed to providing safe drinking water to the consumers that complies with all applicable legislation and regulations, while continuing to improve and maintain the Quality Management System.

Frozen Water Pipes

Find out what to do if you think your water pipes are frozen


The City is offering the Private Lead Water Service Replacement Program to help accommodate the financial barriers that come with replacing your home’s private service lines. 

Measuring SARS-CoV-2 in wastewater: COVID-19

The City of Greater Sudbury, in partnership with the Health Sciences North Research Institute, is monitoring levels of SARS-CoV-2 and its variants with a wastewater surveillance program that tests sewage from the Kelly Lake Wastewater Treatment Site.

Projects, Plans, Reports and Presentations

Read about our water and wastewater projects, plans, reports and presentations

Recreational Vehicle Dumping Stations

See where you can empty your recreational vehicle's wastewater tank

Service Line Warranties

The City of Greater Sudbury has partnered with Service Line Warranties of Canada (SLWC) to offer Greater Sudbury homeowners optional protection plans to help cover repair costs associated with their water and sewer service lines.

Sewer Backups

Find out how to prevent sewer backups and what to do if you have one

Sewer Use By-law

Read about the City of Greater Sudbury's Sewer Use By-law

Source Water Protection

See what you need to do to protect our source water if you are building or developing in a vulnerable area

Storm Water

Learn how to keep our wastewater treatment systems from being overwhelmed by storm water


Learn about the free tours available for groups to view our Water and Wastewater facilities.

Water Buggy

Our H2O to Go Water Buggy is a mobile water distribution system that you can rent for local events during the summer.

Water Efficiency and Conservation

We bet you’ve heard of the 3R principle of waste management; Reduce, Reuse, Recycle. However, did you know that there’s also a 4R principle for water efficiency?

Water Filling Stations

Get free municipal drinking water at our residential water filling stations or buy water in bulk at our bulk water filling stations

Water Information for Property Owners

Learn about water meters, curb stops and common property-related water information

Water Meter Replacement and Upgrade Program

A project to upgrade and replace water meters in every home and business in Greater Sudbury.

Water Service Disruptions

Find out how to stay informed about water main maintenance and water main breaks

Your Water Bill

Learn more about your water bill, tips to reduce it, and who to contact about complaints or adjustments