Property Taxes

Our Services

The City of Greater Sudbury's Revenue Services section operates within the finance division and provides the following services:

  • Bill and collect property taxes
  • Administer provincially-mandated tax rebate programs
  • Administer municipal property tax programs
  • Process property tax adjustments

Get Your Tax Bill Online

You can now get your property tax bill online through the City of Greater Sudbury’s Customer Service Portal.

Signing up for online billing only takes a few minutes and allows you to receive your property tax bills online. If you sign up, you will no longer receive paper bills in the mail.

To sign up for online billing, you will need:

  • an active Customer Service Portal account (311.greatersudbury.ca),
  • your property's roll number,
  • the unique access code assigned to your property.

Residents were sent letters containing information on how to sign up for online bills, along with their property’s roll number and unique access code in February 2024. Residents with more than one property were sent a letter for each property they own. Each property must be enrolled for online billing separately using its unique roll number and access code. If you have not received a letter with your property’s access code by February 22, 2024 please contact 311.

Accessing Your Online Bill

If you have signed up to receive property tax bills online, please login to your Customer Service Portal account at 311.greatersudbury.ca to access your bill. If you did not receive an email advising that your bill is ready for viewing, please check your junk mail folder.

If you signed up for online billing after May 14, 2024, you will not receive an online bill for your 2024 final taxes, as paper copies have already been mailed out.  Your next property tax bill, which will arrive in February 2025, will be available online.

For more information see our Frequently Asked Questions.

Pay Your Tax Bill

You can pay your property tax bill at Tom Davies Square or take advantage of many other convenient options available to you. Pay your tax bill

Calculate Your Property Taxes

Use our Tax Calculating Tool to see what your property taxes are and get a breakdown of how your tax dollars are spent. All you need is your address or roll number.

Get Your Account Balance

You can get your payment history and an account balance by calling 3-1-1, or by visiting your nearest Citizen Service Centre. Please have your roll number (found on your tax bill) ready.

Contact Revenue Services

  • Call Centre - Local: Dial 311
  • Call Centre - Long Distance: 705-671-2489
  • Email: 311@greatersudbury.ca
  • Fax: 705-671-9327
  • In Person: First Floor, One-Stop Services, Tom Davies Square, 200 Brady St., Sudbury
  • Mail: City of Greater Sudbury Revenue Services
    PO Box 5555, Station A,
    Sudbury, ON, P3A 4S2