Long-Term Care (Pioneer Manor)

Pioneer Manor

COVID-19 Update, November 10, 2020 

Public Health Sudbury & Districts has declared a COVID-19 outbreak to the Lilac Mallard Home Areas. 32 residents live in this Home area. This is not a facility-wide outbreak, and at present, no residents or staff have tested positive. All residents of this Home Area and Pioneer Manor staff will be tested for COVID-19. Enhanced Infection Prevention and Control Measures have been implemented.

COVID-19 Update, August 12, 2020 

The COVID-19 outbreak at Pioneer Manor has been declared over by Public Health Sudbury & Districts as of August 11, 2020.  The case, involving a staff member who tested positive for COVID-19, is considered "resolved".

COVID-19 Update, July 7, 2020

The Ontario government has developed a robust action plan with key measures In order to better protect the most vulnerable and stop the spread of COVID-19 in long-term care homes: www.ontario.ca/page/covid-19-action-plan-long-term-care-homes

Provincial Documents

Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and Staff - Top Q & A's June 12, 2020

Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and Staff - Top Q & A's May 15, 2020

Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and Staff - Top Q & A's April 29, 2020

Ontario Ministry of Health and Long-Term Care COVID-19 Directives, Memorandums and Other Resources


Pioneer Manor Update Letters

Pioneer Manor serves residents 18 years of age and older who have long-term health care needs and who are no longer able to manage in independent living situations. As the largest facility of its kind in Northern Ontario, Pioneer Manor is home to 433 residents who are provided with 24 hours of supervision. At Pioneer Manor, residents receive comprehensive, individualized and responsive care.

Those referred to Pioneer Manor through the Community Care Access Centre have care needs that can no longer be met in the community.

A holistic approach ensures that all of the dimensions of personal care are considered, including the person's spiritual, emotional and physical well-being.


Our vision is to be recognized as a leading provider of long-term care in the Province of Ontario.

Mission Statement

Our mission is to provide long-term care while incorporating high standards of leadership, innovative approaches, research and development in concert with our community partners.

Working as a team, residents, staff, families, volunteers and students offer residents dignity, respect and care that promotes their comfort and quality of life. 

Core Values

We value the residents as our highest priority.

We value our staff who are dedicated to providing excellent customer service.

We value our residents' families and friends, our community partners, service providers and local educational organizations.

We value the development and implementation of best practices for excellence in resident care.

We value the use of technology to improve and enhance resident care and quality of life.

We value the residents' rights, as defined in the Long-Term Care Homes Act.

We value the diversity of all residents, staff and volunteers and their unique contributions to the life at Pioneer Manor.