Service Line Warranties

Service Line Warranty Program

The City of Greater Sudbury has partnered with Service Line Warranties of Canada (SLWC) to offer Greater Sudbury homeowners optional protection plans to help cover repair costs associated with their water and sewer service lines.

SLWC, an independent company separate from the City of Greater Sudbury, is solely responsible for the management and servicing of these plans. Participation in this program is optional and voluntary for homeowners.

What homeowners need to know

Water and sewer service lines connect a homeowner’s property to the City’s water and wastewater systems. These lines can be subject to freezing, tree roots, changing soil conditions and general deterioration. Service line failures can result in the loss of water supply to the home, sewer backups, and potential property damage.

The City is responsible for maintaining the portion of these service lines running from the sewer or water main up to your property line. Homeowners are responsible for maintaining and repairing the portions of these service lines located on their private property. These repairs can be costly and may not be covered by basic homeowners' insurance.