GOVA Zone (formerly TransCab)

GOVA zone new phone number

Update to GOVA Zone Service Takes Effect July 1

Beginning July 1, GOVA Zone will transition from taxi style vehicles to GOVA branded minivans operated by uniformed drivers. This update will make vehicles easier to recognize and improve consistency for riders. GOVA Zone and GOVA Plus will begin using the same app on July 1. Through the GOVA Zone Plus app, riders will have the option to book rides using their smartphones, tablets and computers.You can still book by phone at 705-805-1300 but the app adds flexibility and convenience. It can be downloaded from the App Store, Google Play or by visiting https://book.govazoneplus.rideco.com. For more information on the app, visit www.greatersudbury.ca/gova-zone-plus-app. GOVA Zone customers will continue to pay on board using their GOVA Pass mobile app, Smart Card, or Cash.

GOVA Zone (previously known as "TransCab") extends the reach of public transit to less populated areas of the city. If you live in a GOVA Zone service area, you can use GOVA Zone to connect with conventional transit routes at your local mobility hub. GOVA Zone services are delivered by partner taxi companies.  There is no extra charge to take GOVA Zone. You can pay with cash or use GOVA ride cards and passes

Frequently Asked Questions About the New GOVA Zone Plus Service

To take GOVA Zone from your home or starting point:

  • Use the GOVA Zone maps to determine whether you are in a GOVA Zone service area. 

          Gova Zone Maps 

To take GOVA Zone back to your home or destination:

  • Ask the operator on your connecting conventional transit bus for a GOVA Zone transfer.
  • At the connecting Local Mobility Hub, give the transfer and the address of your destination to the GOVA Zone service provider.