GOVA Zone (formerly TransCab)
COVID-19 Update, March 26, 2020, 12:08 p.m.
The Downtown Transit Hub building is closed to the public. A number of changes have been made to Gova operations to encourage physical distancing. Riders should only use Gova for necessary travel, as recommended by Public Health.
The Downtown Transit Hub building, including the kiosk, (9 Elm St.) will be temporarily closed to the public as of 4:30 p.m. on Friday, March 20. Buses will continue to pick up and drop off passengers on the platform.
Riders are reminded to board and exit buses through the rear doors only. Anyone with accessibility needs can still use the front doors.
Bus fares are being temporarily waived, as fare box locations are not favourable to social distancing guidelines.
The front seats of each bus have been blocked off to maintain required space around the operator. Riders are asked to stay behind the yellow line at the front of the bus to ensure proper social distancing.
Gova Transit is performing additional cleaning and disinfection of all buses with a focus on touch and grab points, such as buttons, railings, handles and straps.
More information regarding already activated March 31-day passes will be shared once finalized.
Information on bus routes and schedules is available online at www.greatersudbury.ca/transit or by calling 311.
(Updated February 18, 2020, at 3:32 p.m.)
GOVA Zone (previously known as "TransCab") extends the reach of public transit to less populated areas of the city. If you live in a GOVA Zone service area, you can use GOVA Zone to connect with conventional transit routes at your local mobility hub. GOVA Zone services are delivered by partner taxi companies.
There is no extra charge to take GOVA Zone. You can pay with cash or use GOVA ride cards and passes.
Some restrictions apply to this service.
To take GOVA Zone from your home or starting point:
- Use the GOVA Zone maps to determine whether you are in a GOVA Zone service area. Look for the times highlighted in purple.
- Use the schedules to determine when conventional buses connect with the service.
- Call the GOVA Zone service provider at least 90 minutes before your connecting bus is due to arrive at your Local Mobility Hub. When you call, you will be asked to provide your name and location for pickup.
To take GOVA Zone back to your home or destination:
- Ask the operator on your connecting conventional transit bus for a GOVA Zone transfer.
- At the connecting Local Mobility Hub, give the transfer and the address of your destination to the GOVA Zone service provider.