COVID-19 Update, March 26, 2020, 12:08 p.m.
The Downtown Transit Hub building is closed to the public. A number of changes have been made to Gova operations to encourage physical distancing. Riders should only use Gova for necessary travel, as recommended by Public Health.
The Downtown Transit Hub building, including the kiosk, (9 Elm St.) will be temporarily closed to the public as of 4:30 p.m. on Friday, March 20. Buses will continue to pick up and drop off passengers on the platform.
Riders are reminded to board and exit buses through the rear doors only. Anyone with accessibility needs can still use the front doors.
Bus fares are being temporarily waived, as fare box locations are not favourable to social distancing guidelines.
The front seats of each bus have been blocked off to maintain required space around the operator. Riders are asked to stay behind the yellow line at the front of the bus to ensure proper social distancing.
Gova Transit is performing additional cleaning and disinfection of all buses with a focus on touch and grab points, such as buttons, railings, handles and straps.
More information regarding already activated March 31-day passes will be shared once finalized.
Information on bus routes and schedules is available online at www.greatersudbury.ca/transit or by calling 311.
(Updated February 18, 2020, at 3:32 p.m.)
All GOVA Transit buses have bike racks to transport your bike for free.
Bike racks are located on the front of the bus and can accommodate two bicycles.
Bike rack rules
- It is your responsibility to load, unload and secure the bike without help from the bus driver. All riders use the bike racks at their own risk.
- Due to space limitations, you cannot load or unload your bicycle at the GOVA Downtown Mobility Hub, 9 Elm Street, Sudbury. Please exit and board the bus at least one stop away.
- Bike racks are available on a first-come, first-served basis.
- A bicycle may be transported on-board a bus at the driver’s discretion. The comfort and safety of other passengers cannot be compromised and the bicycle cannot block the aisle.
- Only non-motorized, single-seated, two-wheeled bikes are allowed on the racks.
- A driver may refuse access to a cyclist due to unsafe conditions or if the bicycle has any items on it that could block the driver’s vision or cause a distraction.
- GOVA Transit is not responsible for damages incurred or caused by or to bicycles, or for lost or stolen bicycles.
How to load your bike onto the bike rack
- Before the bus arrives, remove any non-permanent fixtures from your bike. This includes water bottles.
- Alert the driver that you will be loading your bicycle.
- Approach the bus from the curb. Do not step into oncoming traffic to load your bike. The bike rack is located on the front of the bus.
Click on the images below to view in large format.
1. Hold your bike with one hand. You will notice a handle on the bike rack on the front of the bus. Use your other hand to squeeze it.
2. When you squeeze the handle, the rack will lower.
3. Lift or roll your bike into the rack. Place the wheels in the tracks as indicated.
4. Lift the support arm and place it over the wheel.
5. Ensure your bike is securely locked into position and get on the bus.
6. When leaving the bus, tell the bus operator you will be unloading your bicycle and exit from the front door.
7. Once your bike is off the bike rack, fold up the rack to the locked position if no one else is using it.
8. Signal to the bus operator when you are clear of the bus. Make sure you have a clear view of the road before you begin biking.