GOVA Transit Update: Transit stops on Kingsway for Route 12 can't be accessed due to a raod closure. The #12 bus will travel up Bancroft, turn on Ferndale to double back to Bellevue and return downtown by Howey. Outbound will travel to Howey, turn on Bancroft up to Ferndale, back to Howey, then regular routing.
(Updated June 1, 2020, 7:09 a.m.)
GOVA Transit is installing clear plastic shields in the operator area of all buses as added protection from transmission of the COVID-19 virus. The installation is in addition to ongoing enhanced cleaning. Passengers must board and exit buses through the rear doors. Passengers who use a mobility device can use the front doors. Transit fares are temporarily waived. Routes and schedules have been modified in response to a decline in ridership during the pandemic.
As recommended by Public Health, use public transit only for necessary travel to work, medical appointments or to purchase essential supplies.
Starting Saturday, April 18, 2020, GOVA Transit will reduce frequency of service on most routes and suspend some routes until further notice.
Fares are temporarily waived to maintain physical distancing from bus operators.
Passengers must enter and exit buses through the rear doors except for accessibility purposes.
The Downtown Transit Hub at 9 Elm Street is temporarily closed. Buses continue to pick up and drop off passengers from the outside platforms. Passengers are encouraged to practice physical distancing at bus stops.
(Updated May 19, 2020, 3 p.m.)
All GOVA Transit buses have bike racks to transport your bike for free.
Bike racks are located on the front of the bus and can accommodate two bicycles.
Bike rack rules
- It is your responsibility to load, unload and secure the bike without help from the bus driver. All riders use the bike racks at their own risk.
- Due to space limitations, you cannot load or unload your bicycle at the GOVA Downtown Mobility Hub, 9 Elm Street, Sudbury. Please exit and board the bus at least one stop away.
- Bike racks are available on a first-come, first-served basis.
- A bicycle may be transported on-board a bus at the driver’s discretion. The comfort and safety of other passengers cannot be compromised and the bicycle cannot block the aisle.
- Only non-motorized, single-seated, two-wheeled bikes are allowed on the racks.
- A driver may refuse access to a cyclist due to unsafe conditions or if the bicycle has any items on it that could block the driver’s vision or cause a distraction.
- GOVA Transit is not responsible for damages incurred or caused by or to bicycles, or for lost or stolen bicycles.
How to load your bike onto the bike rack
- Before the bus arrives, remove any non-permanent fixtures from your bike. This includes water bottles.
- Alert the driver that you will be loading your bicycle.
- Approach the bus from the curb. Do not step into oncoming traffic to load your bike. The bike rack is located on the front of the bus.
Click on the images below to view in large format.
1. Hold your bike with one hand. You will notice a handle on the bike rack on the front of the bus. Use your other hand to squeeze it.
2. When you squeeze the handle, the rack will lower.
3. Lift or roll your bike into the rack. Place the wheels in the tracks as indicated.
4. Lift the support arm and place it over the wheel.
5. Ensure your bike is securely locked into position and get on the bus.
6. When leaving the bus, tell the bus operator you will be unloading your bicycle and exit from the front door.
7. Once your bike is off the bike rack, fold up the rack to the locked position if no one else is using it.
8. Signal to the bus operator when you are clear of the bus. Make sure you have a clear view of the road before you begin biking.