Events
SUDBURY ARENA BOX OFFICE REMAINS OPEN FOR REFUNDS THROUGH TO July 31, 2020
Box Office Hours of Operation & Cash/Debit Refunds
The Box Office at the Sudbury Community Arena will remain open Monday - Friday, 12 p.m. to 4 p.m., through to July 31 to provide refunds to patrons who paid cash or debit to purchase tickets to events scheduled between March 13 and May 16, 2020 that were canceled due to COVID-19. To receive a refund, you must present the event ticket(s) to the Box Office as proof of purchase. A refund will not be provided if the physical ticket is not presented.
After July 31, patrons can contact Arena Administration at arena.tickets@greatersudbury.ca to schedule an appointment to receive their cash or debit refund.
*Hours of Operations subject to change without notice.
Credit Card Refunds
If you purchased tickets to any event scheduled between March 13 and May 16, 2020 with a credit card, the refund has already been applied to the card of purchase.
Health & Safety
Please note, health and safety measures are in place to help prevent the spread of COVID-19, these include:
• Limiting the number of patrons in the Box Office lobby area to one at a time
• Designated area for waiting outdoors marked at 6 feet apart
• Mandatory requirement for face coverings
• Use of hand sanitizer before and after the transaction
• Glass barrier at the Box Office service counter
Questions?
If you have any questions, email arena.tickets@greatersudbury.ca
Wolves & Five Season Ticket Holders and/or Holders of Vouchers
The offices of the Wolves and the Five remain closed at this time. If you have questions regarding season tickets or vouchers, please contact SW Sports & Entertainment (SWSE) directly at info@swse.ca or 705-675-3941 ext 2013.
COVID-19 Update: July 15, 2020
As the Province’s COVID-19 restart plans continue to move forward, the City of Greater Sudbury has been identified as one of the regions permitted to move into Stage 3, as of 12:01 a.m. on Friday, July 17. This stage permits the safe reopening of additional municipal amenities and the majority of private businesses.
The City is reviewing the provincial announcement as it relates to the reopening of arenas. Countryside Arena is the only arena that is typically open during the summer months, and more information on Countryside will be available in the coming days. The City is also reviewing the demand for other arenas, in line with provincial direction, and will share that information when the review is complete.
Due to the more extensive safety protocols that must be in place, as well as uncertain demand and traditional lower usage during the summer months, further evaluation is required on the potential reopening of fitness centres. More information will be shared in the coming weeks.
Community centres and field houses will remain closed.
Closed Facilities
All City of Greater Sudbury community and recreation centres, all arenas, fieldhouses, and City-operated pools, fitness centres and museums are closed.
Hall Rentals
All facility rentals are suspended until the end of the Provincial order. Refunds or credits will be issued for cancelled facility rentals. No new rentals will be accepted until after the Provincial order is over.
If you have any questions, please email leisure.services@greatersudbury.ca
Sudbury Community Arena Events
- IMPORTANT: Sudbury Community Arena Smoke Free Beginning August 1
- Please note, tickets for events held at the Sudbury Community Arena are sold exclusively through the City of Greater Sudbury. When ordering tickets online, be sure you are purchasing at greatersudbury.ca/tickets. No other ticket provider is an authorized seller and no other tickets will be valid.
- Tickets for events are available online, at the Sudbury Arena Box Office, or by calling 705-671-3000
- Tickets cannot be exchanged or refunded after purchase. Please review Arena Policies prior to purchasing
MONSTER SPECTACULAR - CANCELLEDAll City facilities, including the Sudbury Community Arena, continue to be closed to the public until further notice. Along with all remaining Wolves Games, Sudbury Five Games, and the Sudbury Home Builders Association Home Show, The Monster Spectacular event scheduled for Saturday, May 16th is now canceled. If you purchased tickets for The Monster Spectacular online or at the Box Office with a credit card, your card will be automatically refunded. Please allow a minimum of 14 business days to receive this return to your card. If you purchased your tickets for The Monster Spectacular event with a Debit Card or Cash at the Box Office, please hold on to your tickets and you will receive a refund once the Sudbury Arena Box Office is open and operational again. |
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Sudbury Five Basketball
The Sudbury FIVE is the newest franchise in the National Basketball League of Canada (NBL Canada), a professional men’s basketball league.
