Homeless Individuals and Families Information System (HIFIS)

The Homeless Individuals and Families Information System (HIFIS) is a web-based system that will help the City better understand homelessness in the community and allow service providers to share data and work collaboratively to support people experiencing homelessness.

HIFIS supports communities by allowing multiple service providers to access real-time homelessness data and refer clients to the services at the right time. HIFIS allows the service providers to collaborate through a community-wide system that can be accessed from web-enabled devices, such as laptops, smartphones and tablets. 

HIFIS benefits clients, service providers, and the homelessness sector by:

• enabling clients’ assessment, prioritization and referral to services at the right time without requiring clients to repeat their stories multiple times

• empowering service providers with reporting tools to increase understanding of local homelessness trends and needs and
• contributing to a comprehensive portrait of homelessness in Canada, informing evidence-based policy and decision-making

Service providers participating in HIFIS include:

• The Homelessness Network, which includes staff from the following agencies:
  • John Howard Society
  • Elizabeth Fry Society
  • Centre de sante communautaire du Grand Sudbury
  • L'Association des Jeunes de la Rue Community Outreach Team
  • Sudbury Action Centre for Youth (SACY)
  • N'Swakamok Native Friendship Centre
• The Sudbury Action Centre for Youth (SACY) NEST Shelter Program and Warming Centre
• Canadian Mental Health Association - Sudbury/ Manitoulin Off the Street Emergency Shelter
• N'Swakamok Native Friendship Centre
• Salvation Army Cedar Place
• Elizabeth Fry Safe Harbour House

To learn more about the system, visit Homeless Individuals and Families Information System