COVID-19 Update – January 13, 2021

The Province has declared a second state of emergency in response to the COVID-19 pandemic, and a province-wide stay at home order begins Thursday, January 14 at 12:01 a.m.

As a result, temporary changes to a number of municipal programs and services are expected to be in place until at least Thursday, February 11.

Tom Davies Square will remain open by appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. Public access is limited to the main floor, including the public washrooms. Residents should avoid all non-essential visits to Tom Davies Square. Many services are available online or over the phone, and residents are asked to first contact 311 by phone or Live Web Chat (311.greatersudbury.ca) to see if there’s an alternative to an in-person visit. A full list of online services can be found at www.greatersudbury.ca/eservices.

A number of proactive measures will be in place to protect the health and safety of both visitors and staff. These include:  

• Floor decals and wayfinding signage to direct travel
• Protective screens installed at all customer service counters
• A requirement for all visitors to wear a non-medical mask or face covering, in line with the directives of Public Health Sudbury & Districts. The City has a limited number of disposable masks available for visitors who forget to bring their own.
• Health screening upon entry
• Enhanced cleaning of washrooms and high-touch areas
• Hand sanitizer at all entry/exit points

Access to City services at 199 Larch St., including Social Services, Housing Services and Children's Services, will continue to be available by appointment only. There will be no indoor access from Tom Davies Square to 199 Larch or Greater Sudbury Police Headquarters. Visitors will be required to use the main outdoor entrances to access those facilities.