About Paramedic Services
Update July 2, 2020
An extended heat warning issued by Environment Canada has activated the municipal Hot Weather Response Plan.
The Sudbury Community Arena and the YMCA are open for members of the public to shelter from the heat. Arena hours have been extended to 11 a.m. to 10 p.m., and YMCA hours are 12 – 5 p.m. A water bottle filling station has also been installed outside the Arena for public use.
Seniors and residents who require assistance should call 311 to discuss their individual situation.
COVID-19 Update, March 26, 2020, 3:04 p.m.
911 is for emergencies only. If you call 911 for an emergency, you will be asked a series of questions to assess the risk of COVID-19 exposure. These questions ensure the safety of paramedics, firefighters, police officers and healthcare workers.
It is critical that you are honest with the 911 operators. Emergency crews will still respond to your emergency but need to know what precautions to take.
Greater Sudbury Paramedic Services provides emergency medical care to our community. We are responsible for seamless coverage of approximately 9,221 square kilometres and respond to about 32,000 calls per year.
- Pre-hospital care for illness and injury
- Medical assistance at large events and gatherings
- Community Paramedicine
- Community outreach, education and events
The City of Greater Sudbury does not create or issue bills for ambulance services. Hospitals bill and collect ambulance service fees. For ambulance fees visit the Ministry of Health and Long-Term Care’s website.
Ambulance Response Times
Our ambulance deployment model focuses on providing balanced emergency coverage in the community. The goal is to reduce response times and improve patient satisfaction. See our response time standards.
We employ full-time and part-time primary care paramedics, advanced care paramedics and community paramedics. Learn how to become a paramedic.
Our logistics section cleans, sanitizes, inspects and restocks all vehicles and medical equipment to make sure it meets requirements. Emergency vehicle technicians manage our inventory of stretchers, medical equipment, medication and medical supplies. They also support operations by delivering specialized transport vehicles for remote response.
Quality Assurance and Professional Standards
Our quality assurance section monitors compliance with legislative requirements to ensure we provide high quality care. Our professional standards group demonstrates a patient focus in support of clinical excellence, and protection of the community as a whole.