When You Call an Ambulance

In an emergency call 911. Trained emergency call takers will answer your call and give you the information and assistance you need until help arrives.

What happens when you...

Knowing what to do when you call 911 and while you wait for an ambulance can help emergency responders act quickly and effectively. See below for what information you will need to share with the call taker and simple steps you can take to prepare your home and support paramedics until help arrives.

Make sure to: 

Before an emergency happens, take time to prepare. Having the below information ready and easy to find ensures first responders can act quickly and safely when you need help most.

Medical Emergencies 

Medical emergencies can happen suddenly and without warning, making it critical to act quickly and calmly. Understanding the signs of a medical emergency and knowing what to do before an ambulance arrives can help ensure you or someone else receives the urgent care they need as soon as possible.

 Medical Priority Dispatch System 

Greater Sudbury Paramedic Services is switching to the Medical Priority Dispatch System (MPDS) to better respond to emergencies and save lives. MPDS is an evidence-based technology that has become the industry standard for patient triaging and is being rolled out across the province. Find out more information about MPDS below.