Emergency Services Strategic Plan
In June 2011, City Council amalgamated Fire, Paramedic and Emergency Management into one Emergency Services Department. The strategic direction of the Emergency Services Department was undertaken with a view of understanding all the dynamic elements in the delivery of Fire, Paramedic and Emergency Management Services to our community.
The Emergency Services Strategic Plan reflects the vision, mission, values, goals and strategic business principles of the Service, and will act as a guide over the next five years.
The Emergency Services Tactical Plan is a complement to the Strategic Plan and offers a more detailed look at action items over the next three years.
Two supporting documents, conducted by third party consultants, are also available for viewing.
- Comprehensive Fire Services Review 2014 (PDF, 541 KB)
- Fire Dispatch Best Practices Review 2013 (PDF, 116 KB)