Pools status update:
COVID-19 Update – January 5, 2022
All pool and fitness centres are closed until January 27, 2022.
Memberships are being extended, and individuals will be able to rebook as of January 28.
More detailed information about memberships and beginning programs again will be shared in the coming weeks.
Facility staff will contact registrants in the coming days to discuss their options. Anyone who has not received a phone call about their program status by January 6 can email email@example.com.
COVID-19 Pool Guidelines (PDF)
Admission Standards for all Recreational Swims and Pool Rentals
Any child 6 years and under must be accompanied by an adult (16 +) and be within arms’ reach at all times. The same rules apply for children between 7-10 years who are non-swimmers.
Swim Test Required:
Any child between 7-10 years must perform and successfully pass the swim test. If they do not pass, they must be accompanied by an adult (16+) and be within arms’ reach at all times.
Any child who has successfully passed the swim test can swim anywhere in the pool, unaccompanied.
There’s a new way to register for leisure programs or book a facility. It’s easy to create an account! If you need help getting started, visit our Frequently Asked Questions page.
The French interface of our new registration system is still under development, however it is important that the City goes live with the new system as the existing registration and facility booking system is no longer supported by the vendor. Residents can still receive this service in French by calling 311 to have a French-speaking operator process bookings or registrations. The French interface will be launched in time for the fall/winter registration period.