Pool Policies

COVID-19 Update – September 21, 2021

Beginning September 22, 2021, the Province will require Ontario residents to be fully vaccinated and provide proof of their vaccination status to access certain facilities, including Pools and Fitness Centres.

Please read the Facility Proof of Vaccination Policy (PDF,143 KB)
COVID-19 Pool Guidelines (PDF)

Pool Policies

COVID-19 Pool Guidelines (PDF)

Holiday Closures

Refund Policy

Admission Standards for all Recreational Swims and Pool Rentals


Any child 6 years and under must be accompanied by an adult (16 +) and be within arms’ reach at all times. The same rules apply for children between 7-10 years who are non-swimmers.

Swim Test Required:

Any child between 7-10 years must perform and successfully pass the swim test. If they do not pass, they must be accompanied by an adult (16+) and be within arms’ reach at all times.

Strong swimmer:

Any child who has successfully passed the swim test can swim anywhere in the pool, unaccompanied.

There’s a new way to register for leisure programs or book a facility. It’s easy to create an account! If you need help getting started, visit our Frequently Asked Questions page.



The French interface of our new registration system is still under development, however it is important that the City goes live with the new system as the existing registration and facility booking system is no longer supported by the vendor. Residents can still receive this service in French by calling 311 to have a French-speaking operator process bookings or registrations. The French interface will be launched in time for the fall/winter registration period.