Wrongdoing Hotline

The City is committed to ensuring accountability, transparency and ethical conduct in all municipal operations. Residents who have information, evidence, or concerns regarding potential wrongdoing by a City employee or contractor can report those concerns through a documented review and investigation process. 

What is considered Wrongdoing? 

Wrongdoing may include activities that could reasonably be considered: 

  • Illegal or unlawful; 
  • Fraudulent or dishonest; 
  • A misuse of authority or City resources; 
  • Wasteful use of municipal funds or assets; 
  • A deliberate violation of City policies, procedures, or applicable legislation; 
  • Other conduct that may compromise the integrity of municipal operations. 

Examples of wrongdoing include theft, fraud, waste, abuse of authority, conflicts of interest, bribery, nepotism and unauthorized access to confidential information 

 

 

Who Can Be Investigated? 

Complaints may be submitted regarding: 

  • City employees; and 
  • Contractors providing services to the City. 

Mayor or Members of Council 

Complaints regarding the Mayor or Members of Council are not addressed through the wrongdoing reporting process and should be directed to the City's Integrity Commissioner. 

Agencies, Boards and Corporations 

The following agencies, boards and corporations operate independently and are not included within the City's wrongdoing reporting process: 

  • Greater Sudbury Public Library Board; 
  • Greater Sudbury Police Services Board; 
  • Downtown Sudbury Business Improvement Area Board; 
  • Flour Mill Business Improvement Area Board; 
  • Sudbury & District Health Unit; 
  • Greater Sudbury Utilities Inc.; 
  • Greater Sudbury Development Corporation; 
  • Greater Sudbury Housing Corporation; and 
  • Sudbury Airport Community Development Corporation. 

Concerns regarding these organizations should be directed to the organization responsible for the service. 

How to Report Wrongdoing 

All wrongdoing reports begin by contacting 311 by email at 311@greatersudbury.ca or by dialing 3-1-1. 

A 311 representative will review the nature of the concern to determine the appropriate course of action: 

  • Service requests, general complaints, or concerns regarding City service levels such as snow removal, waste collection, road maintenance, by-law enforcement, or other municipal services will be directed through the City's regular service request and complaint resolution processes. 
  • Allegations of wrongdoing involving a City employee that are not related to a service request or service-level concern will be referred to the CAO's Office for employee wrongdoing reporting for further review. 
    • If a report is referred to the CAO's Office, the complainant will be asked to provide detailed information and any supporting documentation or evidence to assist with the assessment and investigation of the allegation.