Finance, Social Services and Waste Management Among Highlights in Annual Municipal Benchmarking Report

Nov 29, 2022

The Municipal Benchmarking Network Canada (MBNCan) recently released its 2021 Performance Measurement Report, providing key performance information from 13 Canadian cities, including the City of Greater Sudbury.

MBNCan is a network of cities that collaborate and share data to identify opportunities for improving services and service levels, reducing risk, and strengthening business planning. The annual report compares 36 municipal service areas, including roads, public transit, libraries, water and wastewater systems and long-term care.

“Innovation and cost-effective service delivery is critical to the future of our community,” said Greater Sudbury Mayor Paul Lefebvre. “These types of reports allow us to measure our performance and demonstrate accountability with relevant, reliable data. This can then be used by your City Council to continuously improve how we provide services to our community, in support of a high quality of life for our people.”


Some notable figures for Greater Sudbury in the 2021 report include:


  • Social Services
    • Greater Sudbury continues to improve support for those who need core housing. A core housing need represents any resident paying more than half of their income toward rent. In 2021, 43.1 per cent of community members on the wait list for housing were placed. This represents a remarkable increase from the municipal median of 7.9 per cent.


  • Waste Management
    • Greater Sudbury continues to see success from the implementation of new collection strategies, which has resulted in the continued reduction in the amount of waste being collected and an increase in the amount of waste being diverted.


  • Finance
    • In 2021, Greater Sudbury continued to see an increase in payments made by Electronic Funds Transfer (EFT). This is a result of the move made in 2019 to make EFT payment a mandatory component for payment of vendors. The measure shows the continued success in this endeavor.


  • Parks
    • Greater Sudbury continues to have by far the greatest amount of parkland (natural and maintained), with 2,416 hectares per 100,000 population compared to the median of 465. The next closest municipality was London with 692 hectares.
    • Greater Sudbury also had the lowest operating cost per hectare, at $2,458 compared to the median of $10,424.


“This partnership provides us with greater insights into how our services compare with other municipalities, and inspires continuous improvement in our operations,” said City of Greater Sudbury Chief Administrative Officer Ed Archer, Chair of the MBNCanada Board of Directors. “This information helps keep us accountable to our residents and allows us to provide useful context and data to help inform Council's decision making.”


The 2021 Performance Measurement Report is available on the City’s website at


For more information about MBNCan, visit