COVID-19 Update – January 13, 2021
The Province has declared a second state of emergency in response to the COVID-19 pandemic, and a province-wide stay at home order begins Thursday, January 14 at 12:01 a.m.
As a result, temporary changes to a number of municipal programs and services are expected to be in place until at least Thursday, February 11.
Arenas are closed and all ice bookings and public skating programs are cancelled during the provincial shutdown. No new dates are being booked at this time.
• User groups – staff are reviewing and adjusting ice booking contracts to reflect these cancellations and details will be emailed once changes are complete. If you paid for ice within this timeframe, a credit will be applied to your account for future bookings.
• Individual/family skate – a full refund will be issued to the credit card on the account. Those who booked ice with a different method of payment (debit, cash or cheque) are asked to email email@example.com.
• All existing registrations for Parents & Tots, Adults, or All Ages Public Skating will be cancelled.
Power Skating, and City-organized Shinny programs remain cancelled until further notice.
Associations and Groups - Review the Greater Sudbury Arena User Groups COVID Guidelines
Public Skating patrons - Review the Greater Sudbury Arena Public Skating COVID Guidelines
There’s a new way to register for leisure programs or book a facility. It’s easy to create an account! If you need help getting started, click here for our Frequently Asked Questions.
The French interface of our new registration system is still under development, however it is important that the City goes live with the new system as the existing registration and facility booking system is no longer supported by the vendor. Residents can still receive this service in French by calling 311 to have a French-speaking operator process bookings or registrations. The French interface will be launched in time for the fall/winter registration period.