Regular and routine examination of the many different services that our organization provides is one of the ways that we seek to measure and improve on performance.
The purpose of this tool is to help residents understand what our performance is on a number of different measures. Some information (as for example snow plowing) will be seasonal in nature, while other information (such as 311 statistics) will be featured monthly with updated information. We also expect to dig deeper into specific services – such as economic development – on a routine basis.
It is expected that this tool will provide over time a perspective on our progress in different service areas.
Volume 1 Issue 1 - December 2017