Online Portal Streamlines Planning Application Submission Process

Beginning January 30, 2025, planning applications will be accepted online through the Pronto portal.

The online service simplifies the application process by allowing residents and business users to complete forms, upload plans and drawings and submit them digitally — eliminating the need for multiple in-person visits.

Through Pronto, applicants can easily track the progress of their application from start to finish. If additional information is needed, they will be notified via email or phone to ensure a seamless and efficient process.

As of January 30, the following planning applications will be available through Pronto:

• Pre-Consultation (SPART)
• Minor Variance and Sign Variance
• Consent (Land Severance)
• Zoning By-law Amendment
• Official Plan Amendment
• Site Plan Control
• Draft Plan of Subdivision

Applications submitted prior to January 30 will follow the current process. Applicants can call 311 or visit in person to receive assistance with the new system. Resources are also available on the City’s website.

The online portal was originally launched on June 27, 2023, to accept building permit applications. Since then, additional features have been added, including scheduling inspections, accessing historical property building permit information, and now, submitting planning services applications. Future enhancements will include online payment processing, additional planning application types and historical planning application information. In 2024, 2,678 permit applications were submitted, including building permits, driveway permits, and road closure and occupancy permits.

Current planning applications can be found on the Development Application Map.

Sign up for a Pronto account today at www.greatersudbury.ca/pronto.