Annual Testing of the Greater Sudbury Emergency Notification System

May 4, 2018

In conjunction with Emergency Preparedness Week, May 6 to-12, 2018, the City of Greater Sudbury will be performing its annual test of the Sudbury Alerts Emergency Notification System on Wednesday, May 9, 2018. Residents in the area will receive a test notification on that day.

There are several reasons why you will be receiving a notification on May 9. 

The City has collected over 69,000 public home and business phone numbers. If your home or business is one of them, you will receive a test notification on May 9. If you signed up to receive emergency notification via text, email, TTY or mobile number via the City’s website, you will also receive a test notification that day.

Please take note that the caller id has been changed to 705-805-9360 to better reflect local phone numbers. A notification from this number is from Sudbury Alerts, not from a telemarketer.

When you receive your test notification, please follow the instructions carefully so we can ensure the system is working properly. Please do not call 3-1-1 or 9-1-1 when you receive your test notification.

Anyone who has not yet signed up for Sudbury Alerts, may do so at any time via the City’s website

If you have signed up for Sudbury Alerts and do not receive a notification by end of day, log back into your Sudbury Alerts account and ensure that your information is up to date and accurate.

In the event that an actual emergency occurs on May 9, the word TEST will not be part of the messaging. Instead, the message will give specific details of an emergency and how you should proceed.  The test message will be clearly marked with the word TEST in written form and emphasized in voice recordings.

About Sudbury Alerts

The City of Greater Sudbury in partnership with Glencore, Greater Sudbury Police Services, Greater Sudbury Utilities, Public Health Sudbury & Districts and Vale launched Sudbury Alerts in February, 2017.  This notification system will alert local residents of a potential hazard or concern that is considered an imminent threat to public safety. The system, built by Everbridge, allows residents to receive emergency alerts on their home phone, cell phone, TTY service, fax number or email address. 

Sudbury Alerts will act in conjunction with the City’s emergency management program for the protection and safety of residents.

For more information about Sudbury Alerts, please visit