City of Greater Sudbury Frozen Water Service Update: Tuesday, March 17, 2015

Mar 17, 2015

Today, there are 14 crews working to address frozen water services. Between February 6 and March 18, water service was restored to 509 properties. A total of 34 properties are scheduled for steam/hot water thawing; another 13 property owners are waiting for electrical thawing of their frozen water service and 13 are waiting for excavation.

The City continues to receive reports from residents of no water service. Property owners are cautioned that air temperature is not an indicator of risk of frozen water services. It will likely be months before the risk of ground frost has been lifted. Residents are encouraged to watch for neighbours who may require special assistance during a water service outage.

Residents who are without water are asked to dial 3-1-1, at any hour of day, seven days a week. You will be asked to give the City permission to thaw on your property.

Residents have the right to contract work to a plumber or contractor or their choice; however, all charges (including additional water consumption) must be incurred by the property owner, whether the frozen water service is on municipal property or private property.

The following pools and fitness centres will be made available to citizens without water for showering purposes as follows. Citizens must bring their own towels and toiletries, register (sign in/out) and be accompanied by an adult if under the age of 16. Please bring your ID.

Please make sure you show up at least 30 minutes before closing

Copper Cliff
Dow Pool
8:30 a.m.-8:30 p.m. Mon-Fri
8:30 a.m.-2:30 p.m. Saturday
12:30 - 4:30 p.m. Sunday

Onaping Pool
8:30 a.m.-8 p.m. Mon-Fri
10 a.m.-3 p.m. Saturday

Dowling Leisure Centre
8 a.m.-8 p.m. Mon.-Fri
9 a.m.-2 p.m. Saturday
11a.m.-3 p.m. Sunday

LEL Fitness Centre
7 a.m.-10 p.m. Mon.-Fri
9 a.m.-2 p.m. Sat. & Sun.

Millennium Centre
8 a.m.-3:30 p.m. and 6 p.m.-9:30 p.m. Mon.-Fri
10 a.m.-2 p.m. Sat. and Sun.

Howard Armstrong Rec Centre
7 a.m.-10 p.m. Mon.-Fri.
8 a.m.-8 p.m. Sat. and Sun.

Nickel District Pool
8:30 a.m.-9 p.m. Mon.-Fri.
10 a.m.-3 p.m. Sat.
12 p.m.-4 p.m. Sun.

Gatchell Pool
8:30 a.m.-9 p.m. Mon.-Fri.
10: a.m.-3 p.m. Sat. and Sun.

Falconbridge Wellness Centre
5:30 a.m. to 1:30 p.m. and 4 p.m. to 9 p.m. Mon - Thurs
5:30 a.m. to 1:30 p.m. Friday
10 a.m. to 2 p.m. Saturday

Citizens may continue to fill their own containers at any municipal filling station located in the following areas: Bay Street in Whitefish, Countryside Drive in Sudbury (near the Gerry McCrory Countryside Sports Complex), and Spruce Street in Garson.

Alternatively, a number of local arenas are available as water filling stations. Residents may fill their own containers at the locations and during the hours noted below:

Cambrian Arena (795 Cambrian Heights Drive), Carmichael Arena (1298 Bancroft Drive), Capreol Arena (20 Meehan Street), Raymond Plourde Arena (1919 Helene Street, Val Caron), McClelland Arena (37 Veterans Road, Copper Cliff) and Toe Blake (1 Government Road, Coniston):

. 3 p.m. to 10 p.m., Monday, Tuesday and Wednesday
. 7 a.m. to 10 p.m., Thursday, Friday, Saturday and Sunday

Centennial Arena (4333 Centennial Drive, Hanmer), Dr. Edgar Leclair Arena (158 Ste-Agnes Street, Azilda), T.M. Davies Arena (325 Anderson Drive, Lively):

. 9 a.m. to Midnight, Monday to Friday
. 8 a.m. to Midnight, Saturday and Sunday

I.J. Coady Memorial Arena (13 Second Avenue North, Levack):
. 4 p.m. to Midnight, Monday to Friday
. 8 a.m. to 10 p.m., Saturday and Sunday

Chelmsford library at 3502 Errington Street
Sunday: 12 PM - 4 PM
Monday - Thursday: 8:30 AM - 8 PM
Friday: 8:30 AM - 5 PM
Saturday: 10 AM - 4 PM

For more information, dial 3-1-1 or visit