Departments and Services

Organizational Chart - January 2026  - (PDF 91 KB)

Office of the Chief Administrative Officer

The City of Greater Sudbury’s operations are overseen by the Office of the Chief Administrative Officer (CAO).

The Office of the CAO leads the City’s Executive Leadership Team, provides corporate leadership and strategic support to all City departments, and is responsible for supporting Mayor and Council, as well as the organization, in achieving priorities, strategic projects and initiatives to enhance citizens’ quality of life.

The office of the CAO also includes the following divisions:

  • Strategic Initiatives and Communications
  • Legal and Clerk’s Services
  • Human Resources
  • Financial Services
  • Information Technology

Organizational Structure

The rest of the organization is divided into four departments, each of which is headed by a General Manager who reports directly to the CAO. 

Community Well-Being

The Community Well-being Department supports the health, safety and quality of life of Greater Sudbury residents through a range of essential services. The department oversees Long-term Care Services, Children and Social Services, Paramedic Services and Housing Services. By delivering client-focused programs, the team works to build a more inclusive, supportive and resilient community.

  • Long-term Care Services
  • Children and Social Services
  • Paramedic Services
  • Housing Services

Community Services

The Community Services Department enhances quality of life in Greater Sudbury by delivering essential programs that promote safety, wellness and active living. The department oversees Parks and Recreation Services, Fire Services, Facilities and Fleet Services, and Housing Operations. Through responsive service and community engagement, the team supports vibrant neighbourhoods and a safe, healthy city for all residents.

  • Parks and Recreation Services
  • Fire Services
  • Facilities and Fleet Services
  • Housing Operations

Planning and Growth

The Planning and Growth Department guides the sustainable development and future growth of Greater Sudbury. The department oversees Planning Services, Building Services, Economic Development, Transit Services and Corporate Security and Bylaw Services. Economic Development focuses on investment attraction, community promotion, tourism, and support for immigration and local business, and receives guidance from the Greater Sudbury Development Corporation (GSDC). Together, the department’s services support a vibrant, inclusive and forward-looking community.

  • Planning Services
  • Building Services
  • Economic Development
  • Transit Services
  • Corporate Security and Bylaw Services

Community Infrastructure

The Community Infrastructure Department manages the essential systems that support daily life in Greater Sudbury. The department oversees Environmental Services, Water and Wastewater Services, Linear Infrastructure and Engineering Services. Through careful planning, maintenance and investment, the team ensures the city’s core infrastructure is safe, reliable and built to support long-term growth and environmental sustainability.

  • Environmental Services
  • Water and Wastewater Services
  • Linear Infrastructure Services
  • Engineering Services