Door to Door Water Testing

Homeowners should to be wary of salespeople going door-to door asking to sample water or selling water treatment systems. The City of Greater Sudbury does not send staff door-to-door sampling water without a scheduled appointment and identification. The City does not sell or endorse water filters, or treatment equipment for residents.

The City provides clean, safe drinking water, mandated to meet provincial water quality standards and inspected by Ministry of the Environment and Climate Change inspectors on a regular basis. Our drinking water is monitored and tested daily and does not require further filtration or monitoring at your expense.

Please contact us at 674-4455 extension 3600 during regular business hours if you have any questions or concerns. 

• Door-to-door sales people are not authorized to make a health-based test on your water.
• Door-to-door water tests do not tell you about water safety.
• Chemical trickery may make your water look brown, just because of natural mineral content.
• If you have any concerns about water safety, contact the City at 311 or Public Health Sudbury & Districts.
• If you believe you may have been misled by a door-to-door salesperson, learn more about your rights under the Consumer Protection Act.

For more detailed information about door-to-door water testing and water purification sales, please read this excerpt from Ontario's Chief Drinking Water Inspector's 2008-09 Annual Report or watch this CBC Marketplace episode.