Non-Flushable Items, and Fat, Oil, and Grease (F.O.G)

Help minimize pollution and prevent clogs in sewer pipes by never putting anything into toilets or drains that should not go there. The only things that should be flushed down toilets are:

• Toilet paper
• Human waste

Learn more about some of the most problematic materials that end up in our drains, and why proper disposal of these products is so important:

If you comply with the City’s Sewer-Use and Source Control By-Law, and a sewer backup happens because of issues on the City’s portion of the sewer service, you may be eligible for a reimbursement. 

Learn about proper safety during a sewer backup and what to do in the event of a sewer backup in your home.