Health Care

Alzheimer Society

The Société Alzheimer Society Sudbury-Manitoulin North Bay & Districts can help you by providing information, navigation, education & resources, support and respite.
Phone : (705) 560-0603
Toll free : (800) 407-6369
Email :

24/7 Dementia Advice and Support

After-hours support for persons with dementia and their caregivers
Call 1-800-797-0000

Arthritis Rehabilitation and Education Program (AREP)

Arthritis Society

1-800-321-1433 ext 3307

Arthritis Rehabilitation and Education Program website

The Arthritis Society's Arthritis Rehabilitation and Education Program (AREP) provides a range of treatment and education services for adults and children with arthritis. Services are free, at no cost to you and are available in English and French. Services are funded by the Ontario Government if you have an Ontario Health Card and a suspected or confirmed diagnosis of arthritis.

Our team of specially trained physiotherapists, occupational therapists and social work professionals will provide you with the care, strategies, guidance and education you need to better manage your arthritis and live well.
To better safeguard your health, we now offer virtual care, from initial assessment to delivery of care and education, in a method that works best for you. Individual virtual care can be delivered by telephone, and/or personal video*. Virtual group education programs are also available for registered clients.  Onsite care is also available. 

Behavioural Supports Ontario (BSO)

Phone: 1-855-276-6313


Behavioural Supports Ontario provides enhanced services for older adults in Ontario with or at risk of complex and responsive behaviours that may be a result of dementia, mental health, substance use, and/or other neurological disorders as well as offering enhanced support and coaching for their caregivers. Supported by the leadership of the North East Local Health Integration Network (NE LHIN) and coordinated by North Bay Regional Health Centre (NBRHC), North East Behavioural Supports Ontario (NE BSO) is not a new program, but rather a system transformation. This fully supported service is free and accessible, with appropriate consent, by all healthcare professionals and the general public.

Canadian Hearing Services

Hearing Care Counselling for Ages 55+
CONNECT Counselling Services email:

Virtual education and training to consumers, family members, caregivers and the general public including: family support and communication training, in-service training to home-support providers, Hearing Clinics Plus (virtual only), Hearing Help Classes (virtual only), self-help and support groups (virtual only). Communication devices: We provide information and assistance virtually with assistive listening devices (personal FM and infrared systems), specialized telephones (amplified, Voice Carry Over (VCO) and TTYs) and alerting devices.

CNIB Foundation

These programs are free and available to Canadians who are blind or partially sighted as well as their families, friends and caregivers. 

Community Health Referrals

Northeast Community Support Services

Find and book community health care online at
For meals, home support, daytime activities, conditions and more.


Independence Centre and Network is a non-profit, registered charity that provides a variety of services, resources and support systems in both English and French. Our clients are seniors and adults with physical disabilities.

ICAN has a distinguished history in the Greater Sudbury area. We were established back in 1977, the dream of a two person committee of the local parent Association for Cerebral Palsy and other physical handicaps. Since then, we have grown and flourished.

We provide assistance to live independently and inclusively in the community through individualized support and rehabilitation services.

Post Stroke Transitional Care Program

The goals of the program are to maximize stroke recovery and to provide multiple avenues for successful community re-integration.  Program offers a comprehensive continuum of services, including education, socialization, recreation, assessment and therapy.  Program connects individuals to needed community health and social services.

Assisted Living for High Risk Seniors

Assisted Living for High Risk Seniors with a high level of personal support services in their home.  Services are available in a private home or a residential setting such as an apartment building or a senior citizen’s residence (does not include retirement homes).  Pre-scheduled services are available during the day and the evening and unscheduled service throughout the night if necessary.

Home Help Program

This program provides light housekeeping for seniors in order for them to remain living independently in their homes.  ICAN provides these services to client who live in the following areas: Downtown Sudbury, Gatchell, West End, Flour Mill, Donovan, Copper Cliff and Walden areas.

Personal Support Services - Low Acuity Clients

This program is for older adults who need very limited services to remain living independently in their own home.  ICAN provides these services to client who live in the following areas: Downtown Sudbury, Gatchell, West End, Flour Mill, Donovan, Copper Cliff and Walden areas.

Reintegration Unit (RUI) - Transitional Short Stay Unit

This short stay program is neither rehabilitation nor convalescent care.  We accept clients with a clear goal who can be discharged within 42 days.  Clients must have a confirmed destination.   These beds are to help HSN manage patient flow.  Clients are referred through HSN and the LHIN HCC and must be in the hospital.

Enhanced Congregate Care (ECC)

ICAN’s Enhanced Congregate Care Program is an independent living program where 4 people deemed “ALC” live in a shared setting.  ICAN has 1 Enhanced Congregate Care Unit in our Haig Street apartment building.  The unit is fully furnished and offers four bedroom, two bathrooms, equipped with ceiling tracks in bedrooms and bathrooms, fully accessible, full support services 24 hours a day/365 days a year.  One staff is present in the unit from 7:00 am to 11:00 pm daily.  Overnight staff are available by appointment or by call bell. 


North East Local Health Integration Network

Phone: 1-800-461-2919 or 310-2222 (no area code)

Anyone can call to find out about home and community care services and help you access the care you need. Call if you are currently receiving care and have questions or if you would like to access care.

This website is a great resource for patients, caregivers, health care providers, and anyone wanting to learn more about the many health services available in communities across Northeastern Ontario.

Here’s what you’ll find on the site:

Foot Care:

Home Care:

A list of places where you can go to receive health care – such as hospitals, urgent care centres, or mental health facilities.

Health-related events happening in your community – like support group gatherings and meetings.

Health resources – where you can find a flu clinic, learn more about strokes, or get mental health information.

Northwood Clinics

Call 705-806-7915 or 1-888-616-4446 to schedule a phone consultation or video conference if you do not have a regular family doctor or nurse practitioner.
Hours: Monday to Friday from 8 a.m. to 9 p.m., Saturday and Sunday from 9 a.m. to 4 p.m. Located in New Sudbury, South End, Azilda and Downtown Sudbury.


Ontario Virtual Care Clinic

The Ontario Virtual Care Clinic is a free-to-patient, easy-to-use, safe and secure online service, available 24/7, that provides access to a family doctor to any Ontario resident with a valid OHIP number for simple health requests.

The service is primarily for those who have medical issues unrelated to COVID-19, and who do not have access to a family doctor. Patients are advised to seek care from their family physician first. The service is not designed to replace usual care.

The Ontario Virtual Care Clinic ( is designed to:

  • Provide free access to virtual primary care from 8 a.m. to midnight for those who don't have a family doctor or who can't access them during the pandemic. French language services are available between 4 a.m. and 8 p.m., 7 days a week.
  • Assess and treat non-urgent, non-COVID-19 medical issues by secure video and audio, minimizing in-person contact
  • Relieve pressure on Ontario’s health care system, including ERs, walk-in clinics, hospitals and other in-person clinical settings
  • Primary Care Services for Non-COVID-19 related issues

After entering the passcode “health,” patients are prompted to provide a valid OHIP number and some basic information to register.

They are then placed in a “virtual waiting room” to wait to connect with the next available on-call physician. 

Patients should stay logged in and are notified on their cell phone and by email when a doctor is ready to connect.

Patients and doctors can connect by video or audio via the online platform; the physician can default to an audio call if required.

The Ontario Virtual Care Clinic is a province-wide collaboration between Ontario Health (OTN), Ontario Medical Association (OMA), Ontario MD (OMD), and their scheduling partner Metricaid, Novari Health (technology vendor), with Canada Health Infoway (technology/model/project funder), and support from the Government of Ontario.

Parkinson Canada

Phone: 1800-565-3000


Programs are rescheduled to a future date due to COVID-19.

Primacy Clinic 

1485 Lasalle Blvd., Sudbury, Ontario
We are a walk-in clinic. During the COVID outbreak we do ask that you call us first at 705-222-1115.

Réseau francophone de santé du Nord de l’Ontario 

Phone:  705-674-9381 or 1-866 489-7484 extension 231

The Réseau, in collaboration with its partners, plans, networks and engages with communities to improve access and equity to French language health services.


Due to the rapidly changing nature of the COVID-19 situation, please note this page was last updated: Nov 18, 2020 at 4:02:06 PM