Who Conducts Investigations?

Investigations are coordinated and assigned by the Office of the CAO. 

Depending on the nature of the complaint: 

• The Chief Administrative Officer will oversee investigations regarding City staff in consultation with the Director of Human Resources & Organizational Development. 
• The Chief Administrative Officer will oversee investigations regarding City contractors in consultation with the relevant head of Department that engaged the services of the contractor. 

All individuals participating in the investigation process are subject to applicable confidentiality requirements.