The results of the 2016 Citizen Satisfaction Survey were presented to Greater Sudbury City Council on February 28, 2017.

The independent survey of resident satisfaction, issues and expectations was completed as part of Council’s commitment to engage citizens in decisions that affect municipal programs, services and policies. The city contracted Metroline Research Incorporated, a national marketing firm, to conduct 1,200 telephone interviews between September and November 2016. A further 1,719 residents completed the survey online.

Executive Summary

2016 Citizen Satisfaction Survey Results