Letters to Greater Sudbury residents from Service Line Warranties of Canada

Nov 29, 2023

Another round of letters regarding Service Line Warranties of Canada (SLWC) have been mailed out and should arrive at area residences soon.

A reminder, these letters provide information on SLWC’s optional and voluntary service line warranty program, which offers coverage plans to help homeowners cover repair costs associated with the private portions of their water and sewer/septic lines.

In Greater Sudbury, the City maintains sanitary sewer and water service lines between the main system and the property line, while homeowners are responsible for maintaining the pipes between the property line and the building. A break, clog or leak can result in the loss of water supply to the home, sewer backups and potential property damage. Repairs to these lines can be costly and may not be covered by basic homeowners’ insurance.

The City of Greater Sudbury has endorsed the SLWC program to provide homeowners with additional protection options. The City receives no compensation for this program, nor are public funds used to support it. SLWC is solely responsible for the management and servicing of these plans.

SLWC is an independent company with an A+ rating from the Better Business Bureau, and currently provides optional service line repair coverage plans to homeowners in over 70 municipalities throughout Canada. SLWC compiled its mailing list through information purchased from a third party, supplemented with address information available through the City of Greater Sudbury’s Open Data site.

For more information about the service line warranty program, including frequently asked questions, visit the City’s website at www.greatersudbury.ca/slwc.

For more information about the plans offered, including terms and conditions, visit SLWC’s website at www.slwcplansgreatersudbury.ca or call SLWC’s information line at 1-844-616-8444.