Changes to GOVA Zone Contact Information
Nov 26, 2021
Effective December 6, 2021, GOVA Zone will be delivered by a new service provider. This means customers will need to call a new number when booking a GOVA Zone ride.
Previously, GOVA Zone services were provided by multiple contractors across different areas of the city. On December 6, GOVA Zone services will be provided by a single contractor. Residents can expect to receive the same quality service.
GOVA Zone links riders to conventional transit routes at specific connection points, or Local Mobility Hubs. It provides services to less populated areas of the city which are not easily accessible and extend beyond fixed GOVA Transit routes.
If you’re looking to book a GOVA Zone from home/starting point, call 705-805-1300 at least 90 minutes before your connecting bus is due to arrive at your Local Mobility Hub. When you call, you will be asked to provide your name and location for pickup.
If you’re looking to use GOVA Zone to return home/to destination point, ask the Bus Operator on your connecting conventional GOVA Transit bus for a GOVA Zone transfer. At the connecting Local Mobility Hub, give the transfer and the address of your destination to the GOVA Zone service provider.
For more information on GOVA Zone, visit https://www.greatersudbury.ca/live/transit/gova-zone-formerly-transcab/.
To learn more about GOVA Transit fares and schedules, visit www.greatersudbury.ca/transit.