Accessibility

The City of Greater Sudbury is dedicated to creating an inclusive and accessible community for all residents, regardless of age or ability. We uphold this commitment by implementing strategies and policies that promote dignity, independence, integration and equal opportunity. We are committed to ongoing improvements and updates to facilities, and we are responsive to community feedback. Our commitment extends beyond meeting legislative requirements as we enhance our facilities, services and programs.

The City respects and adheres to the following legislation:

• • The Accessibility for Ontarians with a Disability Act (AODA)
  • The Ontarians with Disabilities Act, 2001
  • The Ontario Human Rights Code, 1990
  • Regulation 191/11 – The Integrated Accessibility Standards Regulations

The City of Greater Sudbury shall ensure that every area that interacts directly with the public develops and publishes a process for receiving and responding to feedback about how services and programs are delivered to people with disabilities.

The City of Greater Sudbury has recently adopted the new Accessibility Consultation Policy. Created with input from the Accessibility Advisory Panel, the policy expands upon the requirements in the AODA to ensure the City is going above and beyond its mandate. Guiding staff on the broad requirements for when consultation is required to ensure that new City projects will always take accessibility into account and receive advice from those with lived experience.

Feedback may be provided in person, by telephone, in writing or by electronic means.