Your RGI Subsidy

The Housing Services Act made some major changes that could affect your rent-geared-to-income (RGI) subsidy. This subsidy is the dollar amount that keeps your rent affordable. Without this subsidy, your rent would increase to market rent.

Please read the following rules carefully. They can mean the difference between continuing with subsidized rent or paying market rent.

Annual Household Composition, Income and Assets Review

Once a year, GSHC reviews your household composition, income and assets to ensure you continue to qualify for an RGI subsidy and to recalculate your rent. You are responsible for returning this information to GSHC within 30 days of your annual review date. You must include verification and documentation of all sources of income for everyone 16 years of age or older.

If you do not return this documentation to GSHC within the 30 day period, you will lose your RGI subsidy, and your rent will be raised to market rent with 90 days written notice. You would be in danger of losing your unit if you could not afford the market rent and fell behind in your rent payments. If you lose your RGI subsidy, you must make a new application for RGI assistance and become part of the applicant wait list again. 

Household Composition Income and Asset Review Form

New Lease

You will be required to sign a new tenant lease when you have your next annual review. Everyone 16 years of age and older will have to sign this new lease. GSHC will contact you when your new lease is ready for signing.

Appealing Decisions

If a decision regarding your subsidy, rent or eligibility is made and you do not agree with that decision, you can appeal it. You must make a request for internal review in writing within 10 business days of receiving a notice of decision.

Reporting Changes

If your income changes or if someone moves into or out of your unit, you must report that change in writing within 30 days to GSHC. Failure to notify GSHC of a change in income or household composition will result in the loss of your RGI subsidy.

Misrepresentation of Income

You are required to provide verification of all income to GSHC. Misrepresentation of Income is a serious offence. You may be subject to criminal charges, with penalties of up to $5,000 and six months in jail. You may also be evicted and disqualified from receiving an RGI subsidy for a minimum of two years.


Contact the Tenant Services Department if you have any questions:

Kim Plante, Manager of Tenant Services
705.674.5175 ext 6206

Francine MacMillan, Property Manager
705.674.5175 ext 6202

Marcelle Dubois, Property Manager
705.674.5175 ext 6210