Installation Preparation

Once your application request has been conditionally approved, you can arrange for the Work to be completed by the approved Licensed Drainlayer and/or Licensed Plumber.

Before starting any work:

• The Applicant or their Licensed Drainlayer must ensure that all utility locates with respect to both private and City property have been obtained.
  • To access this service call Ontario One Call 1-800-400-2255.
• The necessary permits for the Work from Technical Services, which include a Water Connection Permit and a Road Occupancy Permit, have been obtained if needed.
  • Call 3-1-1 and ask for the Technical Services department.  

Before burying the newly installed water service:

• Arrange for a Water and Sewer Inspection by the City’s Water and Wastewater Services with respect to the Connection Permit
  • Call 3-1-1 and request a water service inspection by a Trouble Investigator (TI) on the day the work is being completed.
• If any work from the foundation of the home to the water meter is completed, you must also obtain a water meter inspection. Inspections should be coordinated at least forty-eight (48) hours in advance to the work being completed.
  • You can contact the City of Greater Sudbury’s Meter Shop directly at 705-674-4455 ext. 3663.

NOTE: It is highly encouraged to have the Licenced Drainlayer/Licenced Plumber (if required) coordinate all locates/permits/inspection requests.