Your New Meter and How it will Benefit You
This technology will bring more customer-focused and efficient services to everyone. The upgraded meters will allow us to deliver many benefits to you, including:
- Your water meter will show you when water is running. If you aren't using water, you may have a leak.
- The new meter technology will communicate wirelessly with the City and eliminate the need to send a technician to customer homes and businesses to manually read meters.
- Closer to the meter upgrade completion date in 2021, monthly billing will be available. Monthly billing increases the ability for customers to manage their costs.
- An immediate advantage is the ability to provide data and better customer service in response to high usage questions.
- In the future, if a customer chooses, a web portal can be used to assist in managing their usage and costs.