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Compliments or Complaints

What If I Have a Complaint or Concern?

We welcome your comments to help us improve our service.

All concerns about safety issues should be reported promptly to both GOVA Plus at 705-670-2300 and GOVA at 705-675-3333.

If you are dissatisfied with the service, please try to resolve your concerns by contacting the Dispatcher or Manager of GOVA Plus at 705-670-2300.

If your concerns cannot be resolved to your satisfaction, please contact GOVA at 705-675-3333.

If you would like to thank a GOVA Plus Bus Operator or a GOVA Plus Dispatcher for exceptional service, please dial 705-675-3333 and we will pass along the compliments.