Compliments or Complaints
(Updated February 20, 2020, at 3:30 p.m.)
What If I Have a Complaint or Concern?
We welcome your comments to help us improve our service.
All concerns about safety issues should be reported promptly to both GOVA Plus at 705-670-2300 and GOVA at 705-675-3333.
If you are dissatisfied with the service, please try to resolve your concerns by contacting the Dispatcher or Manager of GOVA Plus at 705-670-2300.
If your concerns cannot be resolved to your satisfaction, please contact GOVA at 705-675-3333.
If you would like to thank a GOVA Plus Bus Operator or a GOVA Plus Dispatcher for exceptional service, please dial 705-675-3333 and we will pass along the compliments.