Frequently Asked Questions

Why did we reduce the bag limit from two bags to one bag?
The City is reducing services and not lowering my taxes. Why?
Can I still use a garbage container?
Recycling is difficult and confusing!
Using the Green Cart will attract bears.
Why should I participate in the Green Cart program when the material will compost in the landfill.
I don’t need to participate in the Green Cart program because I do backyard composting.
The triplex next door already has garbage problems and this will just make it worse!
I don’t have a car and you’re just making my efforts more difficult to clean up my property  
I have two children in diapers and there’s no way I can meet the new one bag limit!
I have a medical circumstance that causes me to produce additional non-recyclable waste. Do you have any programs to assist me?
I have pets. Are there any programs for pet owners?
Do you have any tips to reduce or re-use waste?
You want me to participate more in recycling programs, but I’m tired of finding my empty Blue Boxes or garbage can in the middle of my driveway when I get home.
I may go over the garbage bag limit periodically and I don’t mind driving it to the dump but I hate driving to the garbage pile especially when it’s raining.
How do I get a Blue Box?
How do I get a Big Blue?
How do I get a Green Cart?
How do I exchange a broken Green Cart?
How do I discard a broken Green Cart?
How much garbage can I bring to the landfill site every week?
Is there a limit on recycling or organics?
I run a small business in my home; does the one bag limit apply to me?

 

Why did we reduce the bag limit from two bags to one bag?
We estimate that approximately 45 per cent of residential garbage going to the landfill could have gone in the blue box, green cart or other divertible streams. These recyclable or compostable materials are valuable resources, and should not be buried in the landfill, even though our landfill capacity is over 25 years. Landfill space remaining should be reserved for non-recyclable or non-compostable materials. The cost of a new landfill site is currently estimated at $40 to $50 million (to replace the Sudbury Landfill) and could be up to $100 million to replace the current three landfill sites. Increase that cost to $200-$300 million if waste to energy is selected rather than landfilling.

The City is reducing services and not lowering my taxes. Why?
Actually, we’re not reducing services, we’re just changing it. All we’re asking is that you re-direct the waste to a different container. The reduction in the garbage bag limit is part of the transitional plan to ease residents to every other week garbage collection scheduled to begin in February 2021. If residents participate in all diversion programs, a minor portion of their waste material will be left for the garbage stream which makes weekly collection obsolete. Adapting to less frequent garbage collection, in turn, makes diversion programs, especially green cart organic collection more attractive even to program hold-outs. Reduction in garbage collection frequency has the added benefit of reducing garbage collection costs and postponing expensive landfill closure and new construction costs. Funds allocated for garbage collection can then be re-allocated to other priority services.

Can I still use a garbage container?
Yes! You may use any approved garbage bag, approved garbage container or approved bundle weighing no more than 40 lbs. Please visit our website for bag, container and bundle regulations.

Recycling is difficult and confusing!
There have been many changes to products and packaging over the years and we understand the confusion. This is one of the reasons that the Waste Wizard searchable tool was created. The tool allows you to search a particular item and then it tells you what container to place it in or whether it requires special disposal. You can access the Waste Wizard online on the City’s website or download the Greater Sudbury Waste Wise app. If you’re not fond of computers, just call City Services at 311 during regular business hours. /

Using the Green Cart will attract bears.
Yes, bears and other wildlife are attracted to smelly items, such as food waste, but they will not be more attracted to the food waste if you place it in a green cart rather than a garbage bag. In fact, your food waste is better protected in the hard shelled lockable Green Cart than a garbage bag. Tips to prevent wildlife are available on the City’s website.

Why should I participate in the Green Cart program when the material will compost in the landfill.
Organic materials, such as food waste does not compost in the landfill. It will eventually rot, but this will produce methane. Methane is a significant contributor to global greenhouse gas emissions and all efforts should be made to minimize its production.

I don’t need to participate in the Green Cart program because I do backyard composting.
Great! We encourage you to continue with your backyard composting but you likely are not managing all you organic food waste and non-recyclable papers in your backyard composter. Did you know that the green cart program can divert all those food waste items that you can’t manage in your backyard composter such as meat, bones, shells, pasta, sauce and gravy, bread and baked goods, cooking oils and dairy products? So, whatever you can’t put in your backyard composter, we are happy to take in your green cart.

The triplex next door already has garbage problems and this will just make it worse!
We understand that looking at the garbage mess next door is frustrating and we’ll be paying particular attention to problematic properties. This will include educational resources and enforcement techniques.  If you’re concerned with a particular property or illegal dumping, please call City Services at 311 during regular business hours.

I don’t have a car and you’re just making my efforts more difficult to clean up my property  
The City currently sells garbage bag tags which allows residents to place additional garbage at the roadside for collection. To find locations where bag tags are sold, visit the City website or call City Services at 311 during regular business hours.

I have two children in diapers and there’s no way I can meet the new one bag limit!
No worries. The City has developed a special support program to collect those bags of diapers as long as you participate in waste diversion and recycling programs. Better yet, you can apply to the City for a cloth diaper rebate of up to $100 per household and create no waste at all. Application forms for both programs are available on the City’s website.

I have a medical circumstance that causes me to produce additional non-recyclable waste. Do you have any programs to assist me?
Yes, we do. We can provide garbage bag tags due to a medical circumstance for waste such as incontinence products or unrecyclable medical packaging. You must register for the program and agree to participate in the City's waste diversion and recycling programs. Further details are provided on the application form available on the City’s website or pick up a print copy at any City Citizen Service Centre or Library.

I have pets. Are there any programs for pet owners?
If you’re unable to include your pet waste within your current garbage - 10 per cent pet feces to 90 per cent garbage - we don't want our garbage collectors being sprayed with feces when they compact the waste in the garbage truck, you may qualify for the following programs:

Purchase a dog waste digester and manage your dog waste right at home. We'll provide a rebate of up to $50 per household. Further details are provided in the dog waste digester rebate application form on the City’s website. https://www.greatersudbury.ca/live/garbage-and-recycling/garbage-collection/

If you have a licensed dog or cat and you participate in all of the City’s waste diversion programs, you could be eligible for a garbage container limit exemption for pet waste. Approved applicants must place their waste in clear plastic bags (one small grocery bag size privacy bag allowed in each clear bag) to have up to 2 clear bags of garbage with no more than 10 per cent pet feces in each bag collected every week. Further details are provided in the application form available on the City's website

Do you have any tips to reduce or re-use waste?
The first method in reducing your garbage is to try and reduce the amount of waste that is purchased. Companies that manufacture and sell products sometimes package items in ridiculously large and bulky packaging. If there's an alternative product with less packaging, consider buying that one. Certain retailers may even allow you to take the product without the packaging.

Following your attempt to reduce waste at the source, maybe consider a re-use opportunity. Greater Sudbury is host to a variety of reuse organizations and you could donate gently used items to those organizations. If you have the time, you can even hold a yard sale or try to sell the item online.

You want me to participate more in recycling programs, but I’m tired of finding my empty Blue Boxes or garbage can in the middle of my driveway when I get home.
Waste collectors are trained to return empty containers in a certain manner and they regularly do so, but the process is not perfect. If you arrive home to find your containers in an awkward location, consider whether the wind pushed them over or whether your garbage can on wheels is tippy once emptied. If you don’t believe this is the situation, please call City Services at 311, during regular business hours, so we can monitor and rectify the situation.

I may go over the garbage bag limit periodically and I don’t mind driving it to the dump but I hate driving to the garbage pile especially when it’s raining.
The City now has drop-off pads with containers at each landfill site. This will make it easier for you to drive and unload your waste material.

How do I get a Blue Box?
You can get a blue box delivered to your home by calling City Services at 311 during regular business hours or filling out the online form on the City’s website. Please allow up to 2 weeks for delivery. 

How do I get a Big Blue?
Big Blues are sold at a subsidized price of $10. They can be purchased at the Recycling Center located at 1825 Frobisher St., Sudbury or at any Citizen Service Center. Please call ahead to make sure they have them in stock.

How do I get a Green Cart?
Simply call City Services at 311 during regular business hours and we will deliver a green cart to your home at no charge. Please allow up to two weeks for delivery.

How can I exchange my broken Green Cart?
You can exchange your broken green cart at the Recycling Centre located on Frobisher Street in Sudbury. Don't want to go to the Recycling Centre? No problem! You can call City Services at 311 during regular business hours to get a replacement cart delivered to your home, and you can place your broken green cart at the curb on your regularly scheduled collection day with a note "please collect broken cart". The recycling truck will then collect it. Delivery of green carts can take up to two weeks.

How can I discard of a broken green cart?
The most convenient way that you can discard of your broken green cart is by placing it at the curb with a note "please collect broken cart" and it will be collected by the recycling collection vehicle. Alternatively, you can deliver it to the Recycling Centre on Frobisher Street in Sudbury.

How much garbage can I bring to the landfill site every week?
There's no limit on the amount of garbage that can be delivered to your landfill site. You can reduce tipping fees if you separate your waste from recyclables and compostable items. We do have a weekly 50 kg allowance for household garbage delivered in a private motor vehicle. Fees vary so please refer to the tipping fees listed on the City’s website for more information.

Is there a limit on recycling or organics?
There is no limit for blue box recyclables or green cart organics. In fact, the more the merrier! Other unlimited roadside programs for households are leaf and yard trimmings and eligible large furniture, appliances and electronics.

I run a small business in my home; does the one bag limit apply to me?
This information is for household waste collection only. If you run a small business, please view our yellow Biz Bag program on the City’s website. There, you will also find options for diverting waste through our Biz Box recycling and Biz Cart organics programs. https://www.greatersudbury.ca/live/garbage-and-recycling/garbage-collection/non-residential-garbage-collection/