Contact Us

Contact Us

General Inquiries

For general inquiries please call 311 or email fireinquiries@greatersudbury.ca. This account is not monitored. For all emergencies please contact 911.

How do I know if my fire needs a burning permit, and where do I get one?

Fires that do not require burn permits include: fire in a burn barrel, back yard fires, campfires, fires in a cooking device, fires in a chiminea, winter lake fires, and heating during construction. For more information visit our By-Laws, Legislation and Fees page or contact the Fire Prevention Division at 705-674-4455 ext. 3743.

How do I book an inspection?

Specific inspections are required for lawyers’ letter for property sales, certification for public garages, liquor licences, public hall licences, demolition permits, fire-safety plans and fire routes. They can be initiated by public complaints, firefighter identified fault, owner’s request, or they can be regularly scheduled. To book an inspection call our Fire Prevention Division at 705-674-4455 ext. 3743.

How do I get someone to make a Fire Safety presentation?

Our Public Safety Officer will come to your school, business or educational or community group to share information about fire safety. To request a presentation contact our Public Safety Officer at 705-674-4455 ext. 2770, or our Fire Prevention Division at 705-674-4455 ext. 3743.

How do I request a fire truck or firefighter for my event?

Schools and organizations are welcome to request a truck and/or firefighter for an event. Please call our Fire Prevention Division at 705-674-4455 ext. 3743. Please note that firefighters must respond to emergencies so we cannot guarantee availability.

How do I request a fire station tour?

To request a tour for your school or organization please call our Fire Prevention Division at 705-674-4455 ext. 3743.

How do I request a fire report?  

You may request a fire report for a fee. Please contact our Fleet Services Division at 705-674-4455 ext. 2780.

Who do I contact if I have billing and payment questions?  

There are fees for certain services provided by Greater Sudbury Fire Services. For billing inquiries please contact our Fleet Services Division at 705-674-4455 ext. 2780.

Who do I contact for Freedom of Information requests?

Please contact our Fleet Services Division at 705-674-4455 ext. 2780.

How do I rent the training centre and what is the cost?

For inquiries about the Training Centre at the Lionel E. Lalonde Centre in Azilda please contact our Training Division at 705-674-4455 ext. 2778.

Who do I contact to express a complaint or concern?

For any comments, complaints or concerns please contact the Administrative Assistant to the Deputy Fire Chiefs at 705-674-4455 ext. 2777.