Specialty Services and Programs (Rental/Ticket Staff) – (Recruitment Pool) EX22-1178 Revised

Posting date: November 8, 2022

Job Title: Specialty Services and Programs (Rental/Ticket Staff) – (Recruitment Pool)

Number of Vacancies: 12

Posting number: EX22-1178 *Revised (Extended Closing Date)

Status: Contract part time positions

Estimated Probable Duration: until March 24, 2023 (weather permitting)

Hours of Work: up to 48 hours bi-weekly

Shift Work Required: Yes

Range of Pay: $16.98 to $17.21 per hour

Initial Reporting Location: Adanac Ski Hill

Section: Recreation Services
Division: Leisure Services
Department: Community Development 

Applications will be considered for both current and future vacancies for the 2022/2023 winter Season.                                  

Main Function:        Provide front-line customer service and assist Lead, Services and Programs in the delivery and efficient operation of the designated program or service.

Duties:             Under the general supervision of the designated supervisor and the direct supervision of the Lead, Programs and Services:

  1.      Provide excellent customer service to all clients.

  2.      Assist in the supervision of the activities and behaviour of the public to ensure that all participants abide by the rules and regulations of the program or services.

  3.      Handle cash and other forms of payment as required.  Verify waiver rental forms are completed.

  4.      Provide support and leadership to all Program staff at all sites of program.

  5.      Assist in the administrative details of program organization to ensure effective program management and customer service (e.g. prepares cash reports, verify sales/cash receipts, review inventory reports).

  6.      Assist in the supervision, training and scheduling of staff as required.

  7.      Maintain and protect the Section’s materials and equipment on site, including inventory.

  8.      Set up rental equipment.  Adjust, tune, wax, repair and maintain rental equipment.

  9.      Ensure cleanliness of the building and work area (e.g. keep area free of obstructions, put rental equipment away).

 10.     Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.

 11.     Perform other related duties as required.

Qualifications:

Education and Training:

Successful completion of Secondary School (Grade X) Education.

Must hold current CPR and First Aid Certificate for designated programs/services.

Experience:

Six (6) months up to and including twelve (12) months of related experience.

Knowledge of:

Creative and recreational activities related to program or service.

For Ski Hills – Tuning and adjusting ski and snowboard equipment.

Abilities to:

Demonstrate excellent organizational skills.

Demonstrate ability to deal with a variety of user groups.

Demonstrate effective interpersonal and communications skills when dealing with the general public and staff.

Motivate and supervise Staff.

Understand and meet the needs of customers.

Deal with the public in a courteous and effective manner.

Work and act independently and use initiative when required.

Work evenings and weekends if applicable.

For Ski Hills – Wax, sharpen and repair base and adjust bindings on ski equipment.

                   – Demonstrate ability to work with basic tools (e.g. wrench, hammer, screwdriver).

Personal Suitability:

Mental and physical fitness to perform essential job functions.

Language:

Excellent use of English; verbally and in writing.

French verbal skills an asset.

Other:

Provide, at own cost, a Criminal Records Check for designated positions.

Note: A Criminal Record Check will be requested by the Hiring Manager should you be the candidate of choice.  Please do not submit your Criminal Record Check with your application.

How to Apply:

Résumés quoting EX22-1178 *Revised are invited and will be received by the City of Greater Sudbury’s Human Resources and Organizational Development Division, by e-mail at hrjobs@greatersudbury.ca or fax at 705-688-3979, for the above noted position until 4:30 p.m. on Thursday, February 9, 2023.  Any application received after this deadline will not be considered.

For further instructions on how to apply to this position, please visit our How to Apply section.

All City of Greater Sudbury employees are required to be fully vaccinated as a condition of hire in accordance with the City's mandatory Vaccination Policy. Please do not submit your proof of vaccination with your resume. This information will only be required if you are selected as the candidate of choice.

All applicants are thanked for their interest in this position.  Only those selected for an interview will be contacted.  If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

The City of Greater Sudbury has launched a survey to understand what prospective employees are looking for from an employer. Please take a few minutes to provide us with your input. Your responses will be anonymous. Thank you in advance for your participation in the survey!

The City of Greater Sudbury is dedicated to maintaining a fair and equitable work environment,  and are happy to hire qualified (including education credential) applicants from anywhere. In order to hire a candidate one must be legally entitled to work in Canada, with legally entitled being defined as having all of the necessary paperwork processed, approved and responded to, by way of a work permit being issued and received.  Personal information submitted will be used for the purpose of determining suitability for this competition only in accordance with The Municipal Freedom of Information and Protection of Privacy Act.