Manager of Corporate Security and By-Law Services EX21-391

Employment Opportunity Notice
EX21-391

The City of Greater Sudbury requires a

Manager of Corporate Security and By-Law Services
Reporting Location: Tom Davies Square

Start Date to Follow Selection Process

The Corporate Security and By-Law Services Section, Corporate Services Department of the City of Greater Sudbury, requires a Manager of Corporate Security and By-Law Services. The successful candidate must possess the qualifications and perform the duties, as set out below. The current range of pay for this position is $4,328.10 to $5,093.90 bi-weekly.

Main Function:

Responsible for implementation and oversight of security evaluations, policies and programs. Provide security advice to CGS management. Responsible for the development and management of enforcement policies and programs, and parking operations, all in support of public health, safety, property rights, quality customer service, and quality of life in the community and the business plan.

Duties:

Under the general supervision of the General Manager of Corporate Services.

By-Law Services

  1. Plan, develop, manage and implement policies, programs and initiatives relating to by-law activities and similar compliance and licencing related matters, ensuring appropriate escalation along the education to enforcement continuum.
  2. Develop field enforcement criteria and monitor all enforcement activities to ensure effective and efficient service delivery in support of the administration and enforcement of CGS’s By-Laws, policies and programs.
  3. Oversee the investigation process, ensuring procedural fairness, professionalism, transparency, timeliness and accountability, and that staff uphold the principles of respect for both citizens and the administration of justice.
  4. Ensure a consistent and principled approach to the preparation of cases by enforcement officers, where charges laid. Ensure the development of complete and professional reports to the Hearing Committee of Council when matters are appealed.
  5. Research and recommend new and revised policies and regulatory by-laws specific to enforcement and animal care and control activities, and build effective programs that support Council directions related to these activities. Analyze changes in legislation that impact on assigned programs.
  6. Manage the City’s parking lots and on street parking spaces as well as related Parking By-Law enforcement and collections.

Corporate Security Services

  1. Act as advisor to the organization and to management on security and security related issues and provide necessary training to CGS staff as requested. Provide a corporate controllership role with regards to security.
  2. Oversee corporate security initiatives, including development of policies and standard operating procedures, implementation of security audits and conduct of risk and threat assessments.
  3. Negotiate and manage various contract agreements and services related to Security, By-Law and Parking Services, including development of and ensuring compliance with Standing Orders.
  4. Respond to high risk, high profile or otherwise complex security situations, providing strategic and tactical advice and direction, and liaise with Police as appropriate.
  5. Manage the financial, human, technical and physical resources of the Corporate Security, By-Law and Parking Services section.
  6. Develop the business plan, prepare and administer operating and capital budgets for the section.
  7. Act as the Hiring Manager in the recruitment process, conduct job performance appraisals, salary reviews and discipline in accordance with the respective Collective Bargaining Agreements and Employee Handbook.
  8. Receive and respond to public complaints or issues brought forward by the public and Employees, and assist investigations and finding resolution of public complaints.
  9. Act as a Management Representative in the Grievance Procedure in accordance with any respective Collective Bargaining Agreement.
  10. Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
  11. Perform other related duties as required.

Qualifications:

Education and Training:

  • University degree in a related discipline (Public or Business Administration, Law, or Urban Planning) from a recognized University with Canadian accreditation.
  • CPO – Certified Protection Officer; CPP – Certified Protection Professional; ICPS – International Crime Prevention Specialist qualifications considered an asset.
  • Formal coursework in conflict resolution and mediation considered an asset.

Experience:

  • Minimum of three (3) years management experience in a security or enforcement setting or similarly related field, including management of financial and human resources.
  • Experience working with and applying Municipal or Corporate By-Laws considered an asset.

OR

Education and Training:

  • College diploma in a related discipline (Public or Business Administration, Law, or Urban Planning) from a recognized Community College with Canadian accreditation.
  • CPO – Certified Protection Officer; CPP – Certified Protection Professional; ICPS – International Crime Prevention Specialist qualifications considered an asset.
  • Formal coursework in conflict resolution and mediation considered an asset.

Experience:

  • Minimum of five (5) years management experience in a security or enforcement setting or similarly related field, including management of financial and human resources.
  • Experience working with and applying Municipal or Corporate By-Laws considered an asset.

Knowledge of:

  • Municipal Act, Provincial Offences Act, Ontario Courts of Justice Act, Trespass To Property Act, Private Investigators and Security Guards Act; Occupational Health and Safety Act, Ontario Fire Code and other relevant legislation.
  • Best practices in security or enforcement environments.
  • Knowledge of philosophies, processes and practices related to implementation and management of enforcement and compliance programs.
  • Horizontal linkages to other relevant levels of government, police services, law enforcement and to the private sector.

Abilities to:

  • Strong interpersonal, communication, conflict resolution, and negotiation skills.
  • Build relationships with law enforcement officials and agencies.
  • Prepare briefs, Council and investigative reports, and similarly complex documents.
  • Analyze financial reports, key performance measures, case management matrices and related information.
  • Proficiently work with computer software and administrative systems in a Windows environment (e.g. file maintenance, work processing, spreadsheet applications, information input and retrieval, etc.).

Personal Suitability:

  • Mental and physical fitness to perform essential job functions, including responding in person to high risk, high profile security situations.

Language:

  • Excellent use of English; verbally and in writing.
  • French verbal skills an asset.

Other Requirements:

  • May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s license, have an acceptable driving record, and personal insurance coverage.

Leadership Competencies: Tactical Implementation (II)
 

Competency

Competency Definition

Level

Level Definition

Shaping the Future

Innovation

Take a creative approach to problems or issues, “think outside the box”, go beyond the conventional, and explore creative uses of resources.

4

Takes action to innovate

Judgment and Decision Making

Make sound decisions involving varied levels of complexity, ambiguity and risk.

3

Develops alternatives before making complex decisions

Delivering Business Results

Collaboration

Work and communicate collaboratively within City of Greater Sudbury to create alignment within and across teams and groups.

3

Collaborates beyond one’s area

Customer/Citizen Focus

The desire to work closely with internal and external customers to meet and exceed their expectations.

3

Monitors and improves quality of customer service

Organizational Awareness

Learn and understand the key relationships, diverse interest groups and power bases within one’s own and other organizations.

3

Understands climate and culture

Planning, Coordination & Execution

Plan and coordinate work to achieve desired results on a consistent basis.

4

Plans and executes broad implementation efforts

Aligning People & Teams

Developing Others

The genuine intent to foster the long-term learning or development of others by recognizing and supporting their developmental interests and needs, and encouraging opportunities for learning.

3

Provides feedback to encourage ongoing development

Holding Self & Others Accountable

Hold others accountable to execute to high standards of excellence and hold themselves accountable to the same or higher standard.

4

Acts to address performance issues

Leadership

Inspire others to work toward common goals by engaging and empowering them, and providing clarity and direction.

3

Obtains resources and takes care of the team

Enhancing Personal Effectiveness

Flexibility/Adaptability

Adapt and work effectively within a variety of situations, and with various individuals or groups.

3

Adapts approach

Interpersonal Communication

Communicate effectively by reflecting on verbal and non-verbal behaviour, being attuned to the needs, perspectives and sensitivities of others and acting with them in mind.

4

Makes insightful assessments

Managerial Courage/Integrity

Acting with integrity, ensuring one’s actions are consistent with City of Greater Sudbury’s values and expectations.

3

Is honest and candid with managers, peers or external parties

Leadership Presence

Develop and maintain a sense of presence and emotional maturity and have an inner confidence that one can succeed and overcome obstacles.

4

Demonstrates resilience

 

For more information on leadership competencies, please refer to our Leadership Competency Dictionary.
 

How to Apply:

Qualified candidates should submit their résumé in confidence by Thursday, June 17, 2021 at 4:30 PM by: e-mail to: hrjobs@greatersudbury.ca or facsimile number: 705-688-3979. Any application received after this deadline will not be considered. Please reference the Employment Opportunity number (EX21-391) on your resume.

For further instructions on how to apply to this position, please visit our How to Apply section.

The City of Greater Sudbury is dedicated to maintaining a fair and equitable work environment, and welcomes submissions from all qualified applicants.

Personal information submitted will be used for the purpose of determining suitability for this competition only in accordance with The Municipal Freedom of Information and Protection of Privacy Act.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process, you must advise the Hiring Manager.