Incubator Program Co-ordinator (Funded Position) EX22-927

Posting date: August 2, 2022

Job Title: Incubator Program Co-ordinator (Funded Position)

Number of Vacancies: 1

Posting number: EX22-927

Status: Contract position

Estimated Probable Duration: September 19, 2022 to September 13, 2024

Hours of Work: 70 hours bi-weekly

Shift Work Required: No

Range of Pay: $2,426.90 to $2,858.80 bi-weekly (subject to review)

Start date: To follow selection process

Initial Reporting Location: Tom Davies Square
Eligible to Work from Home: Yes (part time)

Division: Economic Development
Department: Office of the Chief Administrative Officer

Main Function:           To provide leadership and support in the administration, coordination and operation of the Incubator as a resource that supports early stage innovative business start-ups through available office space, mentorship and workshops.

Duties:   Under the general supervision of the Business Development Officer - Entrepreneurship.

  1. Plan, develop and deliver entrepreneurship and innovation programs, workshops and events that support early stage innovative business start-ups.
  2. Recruit, select and monitor participant progress in the program through check-ins, consultations and milestone tracking in accordance with established participant agreements.
  3. Recruit, contract and coordinate business mentors, entrepreneurs-in-residence and workshop facilitators who will assist in delivering support, advisory and coaching services to early stage innovative business start-ups.
  4. Review and critique business model canvases, business plans, financial plans, elevator pitches, sales/investment decks and funding applications.
  5. Guide, advise and counsel innovative business start-ups through the feasibility and growth stages, business planning, market research, regulations and available resources.
  6. Achieve quality customer outcomes in response to established performance measurement targets and customer feedback.
  7. Identify, recruit, negotiate and maintain agreements with private and public sector members of the Incubator Sponsorship Network.
  8. Develop and maintain strong customer service relationships with new and existing clients, community and stakeholder groups and partner organizations.
  9. Oversee staff’s development, implementation and delivery of innovative communication and marketing strategies to promote the Incubator’s services, programs and partners.
  10. Represent the Incubator at community outreach initiatives such as presentations, tradeshows, meetings, events and conferences.
  11. Direct business clients to the appropriate public and private sector innovation and business resources.
  12. Track internal statistics on activities, job creation, start-ups, expansions, investments and Incubator status. Prepare reports for government agencies, community partners and the Business Development Section as required.
  13. Coordinate the financial, human and physical resources for the Incubator.  Prepare grant applications, monitor budgets and fulfil reporting requirements.
  14. Monitor industry trends and best practices in innovation and economic development in order to effectively evaluate performance, modify approaches and implement new methodologies to ensure continuous improvement of programming.
  15. Hire, supervise, promote and recommend discharge of personnel, conduct performance appraisals, salary reviews and discipline in accordance with appropriate Collective Bargaining Agreement and/or CGS Policies.
  16. Act as Management’s Representative in the Grievance Procedure in accordance with any respective Collective Bargaining Agreement.
  17. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
  18. Perform other related duties as required.


Education and Training:

University degree in a related discipline (including but not limited to Business Administration, Commerce and/or Economics) from a recognized University with Canadian accreditation.


Minimum of three (3) years of related experience.


Education and Training:

College Diploma in a related discipline (including but not limited to Business Administration, Commerce and/or Economics) from a recognized Community College with Canadian accreditation.


Minimum of five (5) years of related experience.

Knowledge of:

Resources, industry trends, emerging issues, best practices and opportunities related to innovation, economic development and entrepreneurial development.

Principles of project management and budgeting.

Word processing, spreadsheet, presentation and customer relationship management (CRM) software in the MS Windows environment.

Horizontal linkages to other relevant governmental levels and services as well as the private sector.

Program delivery, event planning/hosting and operational logistics.

Abilities to:

Understand and meet the needs of customers.   

Demonstrate supervisory abilities.

Demonstrate effective interpersonal and communications skills.

Personal Suitability:

Mental and physical fitness to perform essential job functions.

Ability to work effectively in a team environment.


Excellent use of English; both verbally and in writing is required.

French verbal and written skills an asset.


May require the use of a personal or CGS vehicle on CGS business. Must be physically capable and prepared to safely operate a vehicle, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.

Leadership Competencies: Tactical Coordination and Direction (I):


Competency Definition


Level Definition

Shaping the Future


Take a creative approach to problems or issues, “think outside the box”, go beyond the conventional, and explore creative uses of resources.


Proposes innovative ideas

Judgment and Decision Making

Make sound decisions involving varied levels of complexity, ambiguity and risk.


Assimilates and interprets data to make competing decisions

Delivering Business Results


Work and communicate collaboratively within City of Greater Sudbury to create alignment within and across teams and groups.


Collaborates beyond one’s area

Customer/Citizen Focus

The desire to work closely with internal and external customers to meet and exceed their expectations.


Addresses underlying customer/stakeholder needs

Planning, Coordination & Execution

Plan and coordinate work to achieve desired results on a consistent basis.


Coordinates activities involving others within one’s team

Aligning People & Teams

Holding Self & Others Accountable

Hold others accountable to execute to high standards of excellence and hold themselves accountable to the same or higher standard.


Monitors performance and gives corrective feedback


Inspire others to work toward common goals by engaging and empowering them, and providing clarity and direction.


Optimizes team effectiveness

Enhancing Personal Effectiveness

Commitment to Continuous Learning

Continuously develop and enhance one’s own and others’ personal and professional skills, knowledge and abilities.


Models a learning orientation


Adapt and work effectively within a variety of situations, and with various individuals or groups.


Applies rules flexibly

Interpersonal Communication

Communicate effectively by reflecting on verbal and non-verbal behaviour, being attuned to the needs, perspectives and sensitivities of others and acting with them in mind.


Effectively uses empathy

Managerial Courage/Integrity

Acting with integrity, ensuring one’s actions are consistent with City of Greater Sudbury’s values and expectations.


Is publicly candid with the team, acting with integrity consistent with one’s beliefs

Leadership Presence

Develop and maintain a sense of presence and emotional maturity and have an inner confidence that one can succeed and overcome obstacles.


Demonstrates personal courage


For more information on leadership competencies, please see our Leadership Competency Dictionary.

How to Apply:

Résumés quoting EX22-927 are invited and will be received by the City of Greater Sudbury’s Human Resources and Organizational Development Division, by e-mail at or fax at 705-688-3979, for the above noted position until 4:30 p.m. on Monday, August 22, 2022.  Any application received after this deadline will not be considered.

For further instructions on how to apply to this position, please visit our How to Apply section.

All City of Greater Sudbury employees are required to be fully vaccinated as a condition of hire in accordance with the City's mandatory Vaccination Policy. Please do not submit your proof of vaccination with your resume. This information will only be required if you are selected as the candidate of choice.

For more information regarding working from home, please refer to the Work From Home Program section.

All applicants are thanked for their interest in this position.  Only those selected for an interview will be contacted.  If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

The City of Greater Sudbury has launched a survey to understand what prospective employees are looking for from an employer. Please take a few minutes to provide us with your input. Your responses will be anonymous. Thank you in advance for your participation in the survey!

The City of Greater Sudbury is dedicated to maintaining a fair and equitable work environment,  and are happy to hire qualified (including education credential) applicants from anywhere. In order to hire a candidate one must be legally entitled to work in Canada, with legally entitled being defined as having all of the necessary paperwork processed, approved and responded to, by way of a work permit being issued and received.  Personal information submitted will be used for the purpose of determining suitability for this competition only in accordance with The Municipal Freedom of Information and Protection of Privacy Act.