Caseworker EX23-083

Posting date: January 24, 2023

Job Title: Caseworker (English Positions)

Number of Vacancies: 2

Posting number: EX23-083

Status: Limited positions

Estimated Probable Duration: Seven (7) Months (May be extended)

Hours of Work: 70 hours bi-weekly

Shift Work Required: No

Range of Pay: $31.21 to $39.37 per hour

Start date: To follow selection process

Initial Reporting Location: 199 Larch Street
Eligible to Work from Home: No

Section: Social Services
Division: Children and Social Services
Department: Community Development                                                                                               

Duties:   Under the general supervision of a Social Services Program Manager, or Co-ordinator of Shelters and Homelessness.

  1.   Interview applicants/participants onsite and offsite.  Process applications for programs delivered by the Social Services Division including determining need for Ontario Works and/or other relevant programs.  Recommend initial eligibility, determine and monitor ongoing eligibility. Inform clients of all facets of Ontario Works (e.g. requirements and range of activities available and all pertinent office procedures).

  2.   Screen for employability of clients; prepare participation agreements and case plans.  Refer clients to appropriate employment/training resources.  Determine and recommend deferrals.

  3.   Determine and verify employment/training needs of clients and ongoing income support needs including reviewing client participation agreements and case plans, revising and updating as required.  Provide funds for mandatory and discretionary benefits and/or for employment assistance activities as determined by the Ontario Works Act and local business practices as required.

  4.   Refer clients to appropriate employment assistance activities.  Advocate on behalf of applicants and participants, liaise with and refer participants to appropriate community agencies and organizations.

  5.   Complete required documentation and forms, verify client statements, record relevant case information and record statistics as required.

  6.   Assist in the development of forms and local business practices.

  7.   Attend appeal hearings, court proceedings as a witness as required.  Attend case conferences as required.

  8.   Acquaint new employees, trainees and students with Caseworker functions.

  9.   Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.

10.   Perform other related duties as may be required.


  • Successful completion of a Community College Diploma course in a Social Services Program.
  • Over one (1) and up to and including two and one-half (2½) years of related experience.
  • Employment counselling experience is an asset.
  • Competent interpersonal and communication skills with demonstrated ability to serve the public in a courteous and effective manner.
  • Demonstrate report writing skills.
  • Life skills training is an asset.
  • Demonstrate keyboarding skills (a minimum of 40 words per minute).
  • Demonstrate ability related to the use of microcomputers and administrative systems in a Windows environment (e.g. word processing, spreadsheets, Social Assistance Management System (SAMS), information input and retrieval, etc.).
  • Excellent use of English; verbally and in writing.
  • French verbal and written skills an asset.
  • Satisfactory health, attendance, and former employment history.
  • Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
  • Provide, at own cost, a current Criminal Records Check.

Note: A Criminal Record Check will be requested by the Hiring Manager should you be the candidate of choice.  Please do not submit your Criminal Record Check with your application.

How to Apply:

Résumés quoting EX23-083 are invited and will be received by the City of Greater Sudbury’s Human Resources and Organizational Development Division, by e-mail at or fax at 705-688-3979, for the above noted position until 4:30 p.m. on Wednesday, February 1, 2023.  Any application received after this deadline will not be considered.

For further instructions on how to apply to this position, please visit our How to Apply section.

All City of Greater Sudbury employees are required to be fully vaccinated as a condition of hire in accordance with the City's mandatory Vaccination Policy. Please do not submit your proof of vaccination with your resume. This information will only be required if you are selected as the candidate of choice.

All applicants are thanked for their interest in this position.  Only those selected for an interview will be contacted.  If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

The City of Greater Sudbury is dedicated to maintaining an equitable, inclusive, diverse and accessible work environment. Candidates must be legally eligible to work in Canada. To find out if you’re eligible and for more information, visit our Applicants Living Outside of Canada web page. If you received your education from an educational institution outside of Canada, a copy of your Word Education Services (WES) or International Credential Assessment Service of Canada (ICAS) document is required, along with your credentials. Personal information submitted will be used for the purpose of determining suitability for this competition only in accordance with The Municipal Freedom of Information and Protection of Privacy Act.