How Do I Vote?
Watch a step-by-step video about how to vote electronically.
Video courtesy of Dominion Voting
Q: Who will get a Voter Information Letter with a PIN to vote in the election?
A: All qualified voters on the official municipal Voters’ List, which is generated by MPAC.
Q: What if my name is not on the Voters’ List?
A: Eligible voters who are not on the official Voters’ List must either attend Clerk Service’s at the City of Greater Sudbury, a Voter Help Centre, or an Electronic Voting Location and complete the required form to have their name added to the Voters’ List. Proper identification must be provided. Once this is completed, the voter will be given a PIN by an Election Official.
Q: When should I expect to receive my PIN in the mail?
A: Individual PINs will be mailed to eligible voters in the fall of 2018.
Q: What if I don’t get a PIN in the mail by Election Day?
A: If you are an eligible voter and on the official Voters’ List but did not get a PIN in the mail by the start of the voting period, you should either attend Clerk Service’s at the City of Greater Sudbury, a Voter Help Centre, or an Electronic Voting Location and complete the required form to have your PIN generated by an Election Official. Proper identification must be provided.
Q: Why would I not get a PIN in the mail?
A: If you did not get a PIN in the mail, your name was not on the official Voters’ List or your mailing address with MPAC may be incorrect. PINs are only mailed to voters whose names appear on the official Voters’ List as supplied to your municipality.
Q: Would it be possible for me to be sent more than one PIN?
A: If you have received more than one PIN, it is because your name appeared on the Voter’s List more than once. This rare situation might occur if you changed your place of residence and have been enumerated in both locations or you own property and are the registered resident at both locations. You are only permitted to vote once and you can vote using the PIN associated with your primary place of residence.
The voter should contact Clerk’s Services at the City of Greater Sudbury in order to remove the duplicate information. The voter will be asked to sign a form to remove the duplicate name. The duplicate Voter Information Letter will also have to be returned.
Q: Can anyone tell how I voted if they know my PIN?
A: No. The system does not track how a particular PIN has voted, only that the PIN has been used to cast a vote.
Q: What if I lose or misplace my PIN?
A: If a voter loses or misplaces their PIN, they should either attend Clerk Service’s at the City of Greater Sudbury, a Voter Help Centre, or an Electronic Voting Location. The Election Officials can decide to replace the missing PIN if it has not already been voted. A form will have to be signed and the missing PIN replaced, cancelling the original lost or missing PIN so that it cannot be used to vote in the election. The voter must provide proof of identification and residence.
Q: What happens if someone steals my PIN and votes with it?
A: The theft of and opening of another person’s mail is an offence. It is also illegal to vote without being entitled to do so.
If you know someone has voted your PIN illegally, you should immediately contact Clerk’s Services at the City of Greater Sudbury.
Q: How do I access the electronic voting system?
A: Voting instructions will be included in the Voter Information Letter mailed to each person on the official Voters’ List, which will explain how voters can cast their electronic ballot during the voting period. Voters will use the internet to visit the website link provided in the Voter Information Letter. This will allow them entry into the electronic voting system where they will cast their vote.
Q: What will the voting screen look like?
A: Once the voter has successfully logged into the electronic voting system, the voter will see on the screen the personalized ballot contents for all races assigned to them. In order to move through the electronic voting system, the voter will be required to select the appropriate number of candidates in the race before them or choose not to vote in order to continue to the next race.
Once all of the voter’s options for the races have been selected, a confirmation screen will display the selected candidates. The voter will then have the opportunity confirm their selections and will have the ability to go back through the system to make any changes to their selections prior to casting their final ballot.
Q: Will I be alerted if I have not cast a vote for each race?
A: The system will alert voters if they have not cast a vote for each race and the voter will have the opportunity to go back through the system to confirm their selections. If the voter does not wish to make any changes to their ballot, the system will accept the ballot.
Q: Once I enter my PIN and start my voting process, do I have to complete all the races on the ballot in one session? For example, what if I am interrupted and have to leave my session?
A: No, you do not have to vote all the races on your ballot at one time uninterrupted. You can disconnect from the internet and reconnect later, re-enter your PIN, and complete your voting activity at that time. If you are interrupted and have to leave your session, no voting activity previously entered will be saved.
Q: What do I do if I am not sure if I completed a race or the ballot?
A: Connect to the electronic voting system and input your PIN. If your ballot was not cast, the system will start you at the log-in screen so that you can re-enter your PIN and re-enter your voting activity. If your ballot was cast, the system will tell you that the PIN has been used and you will be unable to log-in. If you have not completed all the races on the ballot, the system will offer you the opportunity to complete any incomplete races.
Q: What happens if I access the voting system and am presented with incorrect candidates for my ward?
A: The list of candidates presented to you as a voter is determined by your place of residence as defined on the Voters’ List. If you have moved and your new address was not updated on the Voters’ List (and your Voter Information Letter was forwarded to your new address), you will see the list of candidates associated with your old place of residence. The voter should either attend Clerk Service’s at the City of Greater Sudbury, a Voter Help Centre, or an Electronic Voting Location in order to update their information. Election Officials will then authenticate the voter and, if satisfied, can electronically re-categorize the PIN so the correct list of candidates is presented to the voter once they reconnect to the electronic voting system.
Q: Once a vote has been confirmed, can it be changed?
A: No. Once a vote has been confirmed, it cannot be changed. This process is the same as dropping the ballot into the ballot box in a traditional paper based election to ensure complete voter anonymity and secrecy of ballot. The system does not know how the ballot was voted; only that the PIN was used in the election to cast a vote and thus it cannot be removed from the vote count.
Q: What happens to my ballot once it is cast?
A: Once the voter confirms their selections and casts their ballot, the vote is then individually protected and is safely stored in the electronic ballot box.
Once the ballot is cast, the voting credentials (Voter ID and PIN) are disabled and no further access to the system will be granted. The voter is struck off the Voters’ List and will obtain a special “counted-as-cast” receipt that tells the voter that their ballot was recorded by the system.
Q: I am a voter with a disability. Are there accessibility features to the electronic voting system?
A: Electronic voting allows increased rights of privacy to voters with disabilities who may find voting at traditional paper based voting locations more difficult, as they have the ability to vote with little or no assistance required from others. They can use their personal assistive technologies to interact with the electronic voting system anywhere, from a variety of electronic devices. Voters with disabilities can also use the built-in electronic voting system accessibility features to enlarge the font size and adjust the colour contrast.
Q: Can someone assist me with the electronic voting process?
A: During the entire voting period, Voter Help Centres will be set-up at the City’s Citizen Service Centres and Libraries for those who would like to receive assistance in casting their electronic ballot. On Election Day, assistance will also be available at regular Electronic Voting Locations.
Q: How do I vote if I am away from home, out of town, out of the province, or out of the country?
A: You can vote from anywhere in the world using the internet during the election voting period.
Q: What if I don’t have a computer with internet service? How can I vote?
A: You do not have to vote from home. You can vote from any location that has internet service or attend any Voter Help Centre or Electronic Voting Location during the voting period.
Q: If someone calls me and asks for my PIN, what should I do?
A: You should treat your voter PIN with the same level of secrecy and confidentiality that you reserve for your bank card and PIN. Do not give your PIN to anyone who may call or approach you for the number.
Q: Who is the electronic voting system service provider?
A: The service provider for electronic voting, determined through a Request for Proposals process, is Dominion Voting Systems Inc.