The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) has been in effect since January 1st, 1991. This legislation regulates and controls the information that is made available to the public. The Act not only provides rights to the public to gain access to Municipal records, but also protects the privacy of individuals. There is a general right of access to records under MFIPPA, however, this right is subject to the application of exemptions that may apply to records.
A decision by a municipal government, agency, board or commission to deny access to certain types of information can be appealed to the Information and Privacy Commissioner/Ontario (IPC/O).
The Act also provides a privacy protection scheme relating to the collection, use, disclosure and retention of personal information in the custody and/or control of municipal governments.
Public access to information
The City Clerk's office located at Tom Davies Square, 2nd Floor, 200 Brady Street, Sudbury, Ontario, P3A 5P3 is the official point of contact for those wishing to make a formal written request for access to information held by the City of Greater Sudbury, or to request a correction to a record(s) containing their own personal information.
Individuals may make request through the mail by writing a letter or completing an access request form, and sending it, along with the application fee ($5.00), to the above address.
Access request forms are also available at the following Citizen Service Centres. To find out the hours of operation for each Citizen Service Centre please call 3-1-1. If you are calling long distance please call 705-671-CITY. TTY Only 688-3919.
Capreol Citizen Service Centre
9 Morin Street
Capreol ON
Chelmsford Citizen Service Centre
3502 Errington Street
Chelmsford ON
Dowling Citizen Service Centre
79 Main Street
Dowling ON
Garson Citizen Service Centre
214 Orell Street
Garson ON
Lively Citizen Service Centre
15 Kin Drive
Lively ON
Valley East Citizen Service Centre
4100 Elmview Drive
Hanmer ON
Completed request form or access request letters together with the accompanying $5.00 application fee may be mailed to the City Clerk's office at 200 Brady Street, Sudbury, for processing. When sending requests by mail please enclose a cheque which is made payable to the City of Greater Sudbury.
Fees for making an access request
There is a mandatory $5.00 application fee which must accompany each request for information. Search and preparation fee is $7.50 per 1/4 hour and $ .20 per page for photocopying. The general time limit for responding to access requests is 30 days.
Be sure to describe, in detail, the types of records which you are requesting access to under the Act.
If you choose to write a letter rather than fill out a form, include:
- your full mailing address
- a telephone number at which you can be reached during the day
- names of specific files or types of records to which you request access, including specific dates of those records, where possible.
Please provide as much detail as possible. This enables staff to conduct a faster search for the requested information and helps keep down any costs for search time or if necessary, the transfer of your request to the appropriate institution for a response.
How to contact the City Clerk's office
In addition to requests for information, direct any questions or concerns relating to privacy issues to :
City Clerk's office
City of Greater Sudbury
2nd Floor - 200 Brady Street
Sudbury ON
P3A 5P3
Phone - local calls: 3-1-1
Phone - long distance calls: (705) 671-CITY
Fax: (705) 671-8118
How to make a privacy complaint
Individuals wishing to make a privacy complaint should contact the Commissioner at:
Information and Privacy Commissioner, Ontario
2 Bloor Street, East, Suite 1400
Toronto ON
M5W 1A8
Telephone:1-800-387-0073 or (416) 326-3333
Fax: (416) 325-9195
Website: www.ipc.on.ca
E-mail: commissioner@ipc.on.ca
Contact Information
Access and Privacy Office
I&IT Strategy, Policy, Planning and Management Branch
Office of the Corporate Chief Strategist
Management Board Secretariat
5th Floor, Ferguson Block
77 Wellesley Street West
Toronto ON
M7A 1N3
Telephone: (416) 327-2187
Fax: (416) 327-2190
Website: www.gov.on.ca/mbs/english/fip
