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3-1-1 At Your Service  
3-1-1 At Your Service!

 '3-1-1 is all about delivering excellent customer service
to the people of Greater Sudbury. 
Better service, faster service, easier access;
that's what we want for our residents.”

3-1-1 … the only number you need for City of Greater Sudbury information
 
As part of the City of Greater Sudbury's continuing effort to enhance customer service and bring City Hall closer to the people served, residents can now take advantage of one telephone number for information on any City service or program: 3-1-1!

  • Need information about your property taxes?
  • Registering for a summer camp program?
  • Reporting a sewer backup?
  • Need a blue box?
  • Call 3-1-1!

3-1-1 is a quick and easy way to access City services and respond to all of your City information requests. 

From snow removal to arena hours to building permits, 3-1-1 is the only telephone number you need to remember. 

  • Dial 3-1-1 for information on City services or programs.
  • Dial 9-1-1 for emergency services.
  • 3-1-1 hours of operation are Monday to Friday from 8:00 a.m. to 4:30 p.m.
  • For online information about City services, go to www.greatersudbury.ca.
Call us…We're waiting for you!

If you hear a quick beeping signal when you dial 3-1-1, please note the following:  If your business has its own phone switch, or is part of a building that has its own switch, your telephone service provider must program the switch to recognize 3-1-1 as a valid number.  If this is not feasible, you can also reach the 3-1-1 call centre by dialing 705-671-CITY.

 
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